https://us.community.samsung.com/t5/Galaxy-S21/After-resetting-my-phone-I-cannot-use-Samsung-apps-and/m-p/2481405/highlight/true
Solved: Re: Re: Re: Need help - Samsung Community - 2481219
Feb 11, 2024 - I hate this for you. If you bought a brand new phone and carrier tech support told you to factory reset it; and the factory reset made it - 2481219
need helpsamsung communitysolved