https://userapps.support.sap.com/sap/support/knowledge/en/3393418
3393418 - IBP: AVERAGESERVICELEVEL and/or INTERNALAVAILABLEINFULL key figures are 0 for a...
You have questions why the AVERAGESERVICELEVEL and/or INTERNALAVAILABLEINFULL key figure(s) would be 0 for a product/location.