https://userapps.support.sap.com/sap/support/knowledge/en/3557247
3557247 - FCLOCO/FCLOCOC: Email Notification Job (FCC_CUST_NOTI_BACKGROUND_JOB) not started in the...
The background job FCC_CUST_NOTI_BACKGROUND_JOB is inactive and not running in the background job.