https://scholars.cityu.edu.hk/en/persons/jihengwu2/similar/
Jiheng WU - Similar Profiles - CityUHK Scholars
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https://vod.video.cornell.edu/media/ORIE+Colloquium+on+11+4+2014+-+Jiheng+Zhang%3A+Managing+Customer+Service+Chat+Systems+with+General+Service+and+Patience+Time+Distributions/1_3wvh5cmw
ORIE Colloquium on 11/4/2014 - Jiheng Zhang: Managing Customer Service Chat Systems with General...
We consider customer service chat systems where customers can receive real time service from agents using an instant messaging application over the Internet. A...
https://uwaterloo.ca/centre-pattern-analysis-machine-intelligence/profiles/jiheng-wang
Jiheng Wang | Centre for Pattern Analysis and Machine Intelligence | University of Waterloo
Department: Electrical and Computer Engineering Supervisor(s): Zhou Wang
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