https://community.atlassian.com/forums/Jira-Service-Management/sending-alert-notificatoin-to-on-call-tech/qaq-p/2949995
sending alert/notificatoin to on-call tech
Feb 19, 2025 - I have an automation that changes the priority based on a custom field when the ticket is created . The default priority is Highest or P1 for this
on callsendingalerttech