https://www.buzzsprout.com/1032442/episodes/12955580-s10ep11-flex-series-fighting-complacency-in-critical-moments
S10Ep11 Flex Series: Fighting Complacency in Critical Moments
Our Flex Series continues as we zero in on how problematic complacency is (75% of the critical error reduction techniques are dedicated to complacency)....
flex seriesfightingcomplacencycriticalmoments