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https://portal.smartertools.com/community/a87021/all-day-reoccuring-events-created-in-smartermail.aspx All Day Reoccuring Events Created In SmarterMail - SmarterTools Using Outlook 2013 with ActiveSync. SmarterMail Enterprise 14.3.5752.Using SmarterMail, create a yearly, all-day (clicking the \"All Day\" box) event t... all day events created smartermail smartertools https://portal.smartertools.com/community/a2958/change-ticket-subject.aspx Change ticket subject - SmarterTools At the moment if you would like to change the subjectof a ticket, you need to do it by sending an email and change the subject.Could this be integrated... change ticket subject smartertools https://portal.smartertools.com/community/p24222/ccc.aspx?page=3 SmarterTools smartertools https://portal.smartertools.com/community/p32650/tony-scholz.aspx?page=21 SmarterTools smartertools https://portal.smartertools.com/community/a88197/commtouch-10-value-unknown.aspx Commtouch 10 [value: Unknown] - SmarterTools A few months ago we moved our mail server to a different VPS provider and with a different IP address. What a mess that turned out to be. No... value unknown smartertools https://portal.smartertools.com/community/a90390/pass-data-into-smartertrack-chat.aspx Pass data into SmarterTrack Chat - SmarterTools We\u0027re investigating putting the SmarterTrack chat on our customer\u0027s support pages (several thousand domains) and I\u0027m trying to figure out how to... pass data smartertrack chat smartertools https://portal.smartertools.com/kb/a3301/create-survey-based-events.aspx Create Survey Based Events - SmarterTools create survey based events smartertools https://portal.smartertools.com/community/a92804/secretly-for-user-emails-to-another-user.aspx Secretly for user emails to another user - SmarterTools Hello Everyone,I am using the latest Smartermail 15I would like to know whether it is possible to secretly forward user\u0027s delivered emails to another u... for user secretly emails another smartertools https://portal.smartertools.com/community/a398/mailing-list-moderator-from-user-groups.aspx mailing list moderator from user groups - SmarterTools As the subject says, it\u0027d be nice to be able to select a user group as a mailing list moderator, giving multiple people that ability to be the moderator. mailing list user groups moderator smartertools https://portal.smartertools.com/community/a149/how-may-i-view-only-urgent-priority-tickets.aspx How may I view only "Urgent" Priority tickets? - SmarterTools If Priority was inlcuded in the Visible Fields list for the Content pane I might sort that view of tickets.I also looked at Reports but do not find Priority... view only priority tickets may urgent smartertools https://portal.smartertools.com/community/a90403/webmail-shortcut.aspx webmail shortcut - SmarterTools I know its not ideal but I used to have desktop shortcuts to login to webmail as various users.It was basic query strings in the shortcut.Since 16 they... webmail shortcut smartertools https://portal.smartertools.com/community/a90958/audit-log-whos-logging-in-as-me.aspx Audit log - who's logging in as me? - SmarterTools Is there somewhere I can look to see if someone else is logging in as me? Audit log for logins?SM 16.latest Enterprise audit log logging in as me smartertools https://portal.smartertools.com/community/a87196/how-to-include-previous-message-when-reply-ticket.aspx How to include previous message when reply ticket? - SmarterTools Hello SmarterTrack,When I reply ticket to customer, the preview mail content include some previous message, but the mail content that customer recei... how to previous message include reply ticket https://portal.smartertools.com/community/a2185/outlook-2013-calendar-cant-add-attendees.aspx Outlook 2013 Calendar can't add attendees - SmarterTools Hi, I\u0027m using SM 13.3 with Outlook 2013. Is it possible to add attendees to my meeting appointment in SM calendar from Outlook?I can do it from SM... outlook calendar add attendees smartertools https://portal.smartertools.com/community/a1214/translation-issues.aspx Translation issues - SmarterTools Is it possible to correct translation errors or ortographic mistakes? Is there any file that can be editable? translation issues smartertools https://portal.smartertools.com/community/a90986/domain-disappeared.aspx Domain Disappeared - SmarterTools I have an issue where a domain has disappeared from the list of domains. When I access the xml file, the domain is still on the file, but the web interf... domain disappeared smartertools https://portal.smartertools.com/community/a94480/domain-signatures-image-are-not-showing.aspx Domain signatures - Image are not showing - SmarterTools domain signatures image showing smartertools https://portal.smartertools.com/community/a2040/changing-active-directory-usernames-in-smartermail.aspx Changing Active Directory Usernames in SmarterMail - SmarterTools I\u0027m planning a project to change all of our active directory usernames that sync up to one of our smartermail domains.Our email addresses are different... active directory changing usernames smartermail smartertools https://portal.smartertools.com/community/a430/errors-regarding-table-name-prefix-in-v10_2_5364.aspx Errors regarding table name prefix in v10.2.5364 - SmarterTools Hi,In previous versions (since v7.x), I had changed default table name prefix from \"st_\" to \"st\" and now I am stuck with it. I could change table name... errors regarding table name prefix https://portal.smartertools.com/community/a88630/migration-from-sbs2011-to-sm15.aspx Migration from SBS2011 to SM15 - SmarterTools After a successful migration from exchange server running on SBS2011 to latest SM 15, I am missing All calendar events and no Contacts Notes (Note... migration smartertools https://portal.smartertools.com/kb/a3100/export-contacts-to-csv.aspx Export contacts to CSV - SmarterTools export contacts to csv smartertools https://portal.smartertools.com/community/a402/add-logo-to-signature.aspx add logo to signature - SmarterTools Hi, is there a way to add a logo to email signature in ST 12.x?i looked into the article http://portal.smartertools.com/kb/a2882/how-to-add-an-image-to... add logo signature smartertools https://portal.smartertools.com/community/a89890/change-subject-3-line-layout-back-to-single.aspx change subject 3 line layout back to single - SmarterTools are there a way to get back the single line layout of the subject .this is ok on a mobile . but my user including myself mainly use pcsi hate the squash... back to change subject line layout https://portal.smartertools.com/community/search.aspx?searchString=port+25&sortBy=0 Community Threads - SmarterTools Community Threads, All Types community threads smartertools https://portal.smartertools.com/community/a96495/complety-disable-clamav-.aspx Complety Disable ClamAV ? - SmarterTools Hello,Can i completely disable ClamAV since i\u0027m using bitdefender for scanning e-mail ?Thank you disable clamav smartertools https://portal.smartertools.com/community/a88169/login-page-footer.aspx Login page footer - SmarterTools Is there any way to remove the smartermail version from the footer of the login page? login page footer smartertools https://portal.smartertools.com/kb/a3353/reactivate-smartertrack.aspx Reactivate SmarterTrack - SmarterTools reactivate smartertrack smartertools https://portal.smartertools.com/community/a89742/wont-activate.aspx Wont Activate - SmarterTools Hi,Hoping someone can help and fast.I have added my Product key which has now asked for my login details. I have entered these but pressing next d... wont activate smartertools https://portal.smartertools.com/community/a90963/mail-is-stuck-in-outgoing-spam-checks.aspx Mail is stuck in outgoing spam checks - SmarterTools I\u0027ve recently upgraded a free version of the outgoing mail server from Smartermail 12 to Smartermail 15 on 2 of my servers and have begun having som... mail stuck outgoing spam checks https://portal.smartertools.com/community/a93663/require-smartermail-version-14_3-download.aspx require SmarterMail version 14.3 download - SmarterTools I am not able to find SmarterMail v 14.3 download on SmarterTools. Can you please provide us link for download SmarterMail v 14.3? require smartermail version download smartertools https://portal.smartertools.com/community/a731/cannot-create-custom-report.aspx Cannot create custom report - SmarterTools Anyone has issue to create custom report in SmarterTrack hosted service?I kept seeing this pop up as shown below. create custom cannot report smartertools https://portal.smartertools.com/community/a88817/meeting-functionality.aspx Meeting Functionality - SmarterTools I really like the idea and you are off to a good start, but it needs application sharing to be really useful. Ideally, application sharing should share a... meeting functionality smartertools https://portal.smartertools.com/kb/a3312/change-currency-format.aspx Change Currency Format - SmarterTools change currency format smartertools https://portal.smartertools.com/community/a87209/postmaster-abuse-alias-not-passing-dns-test.aspx postmaster & abuse alias not passing DNS test - SmarterTools Is it normal that a domain having a postmaster and abuse account as an alias is not passing DNS testing (e.g. DNSstuff)?Wouldn\u0027t it be better to hav... postmaster abuse alias passing dns https://portal.smartertools.com/community/a87035/surveys-on-smartertrack-pro.aspx surveys on smarterTrack Pro - SmarterTools hii think customer surveys for qualification of chats and tickets should be a part of SmarterTrack All versions, Free, Pro and Enterprise, just because o... surveys smartertrack pro smartertools https://portal.smartertools.com/community/a91325/wrong-link-to-download-the-last-sm-17.aspx Wrong link to download the last SM 17 - SmarterTools link to download the last wrong sm https://portal.smartertools.com/community/a113/cant-reset-password-for-portal.aspx Can't reset password for Portal - SmarterTools Why is it that I can log on to the SmarterTools Portal site, but once logged in there is no way for me to change my password? And if I click the lin... reset password portal smartertools https://portal.smartertools.com/community/a93428/mailbox-migration-failure.aspx mailbox migration failure - SmarterTools Hi,I\u0027ve installed smartermail on the same server that I have icewarp installed on. Both are running on different ports and bound to different ip... mailbox migration failure smartertools https://portal.smartertools.com/community/a88581/can-not-send-email-from-newly-migrated-server.aspx Can not send email from newly migrated server - SmarterTools I have migrated my SmarterMail to a new server. Everything went smoothly to get back up and running where I could log into the web interface and... send email newly migrated server smartertools https://portal.smartertools.com/community/a90267/why-is-smtp-blocking-not-catching-_vn-domains.aspx Why is SMTP blocking not catching *.vn domains? - SmarterTools *.vn is not blocking mail from .vn domains. smtp blocking catching vn domains https://portal.smartertools.com/community/a92109/api-rest-domain-settings-adduser.aspx API REST - Domain Settings - AddUser - SmarterTools Hello,In our documentation https://mail.smartertools.com/Documentation/api#/reference/SmarterMail.Web.Controllers.Api.DomainSettingsController/AddUse... api rest domain settings smartertools https://portal.smartertools.com/community/p414/michael.aspx?page=19 SmarterTools smartertools https://portal.smartertools.com/community/a92194/emails-are-bouncing-when-sending-to-gmail-address.aspx Emails are bouncing when sending to Gmail Address - SmarterTools Hello Team,The emails are sometime working and sometime giving an error \"Remote host said: 550 5.7.1 [173.248.133.203 14] Messages missing a va... sending to gmail emails bouncing address smartertools https://portal.smartertools.com/community/a87691/smartermail-15-performance-issues.aspx SmarterMail 15 - Performance Issues - SmarterTools Some customers have experienced poor web mail load speeds since upgrading to SM 15, I have noticed a very slight performance degrade.Has anyone e... performance issues smartermail smartertools https://portal.smartertools.com/community/a91056/v16_3_6809-installation-file-size.aspx V16.3.6809 - Installation file size?? - SmarterTools Was going to do an update to SmarterMail this weekend, but when I downloaded the install file, I noticed that it is about 20% smaller than a typical ins... file size installation smartertools https://portal.smartertools.com/community/a88836/add-an-alert-when-there-is-no-subject-in-an-email_.aspx Add an alert when there is No subject in an email. - SmarterTools Is there a way for administrators to alert the users when they are not adding a Subject to an email?Thanks in advance.Jorge there is no subject add alert https://portal.smartertools.com/community/p27988/robin-olguin.aspx SmarterTools smartertools https://portal.smartertools.com/community/a90760/smartermail-16-no-log-generated.aspx Smartermail 16 no log generated - SmarterTools I am currently using version 16.3.6733 and had ensured that the delivery and SMTP log level are set to Detailed. But there is no log generated in the d... smartermail log generated smartertools https://portal.smartertools.com/community/p31765/scott-carullo.aspx SmarterTools smartertools https://portal.smartertools.com/community/a88975/sm-16-edge-cannot-drag-and-drop-emails.aspx SM 16 - Edge cannot drag and drop emails - SmarterTools Edge is not able to drag and drop emails into folders. Chrome / Firefox are OK. The drag animation / action shows, but the email does not move. drag and drop sm edge cannot emails https://www.smartertools.com/ SmarterTools | SmarterMail Microsoft Exchange Alternative, Help Desk & Web Analytics SmarterTools unites SmarterMail — the Microsoft Exchange alternative with native MAPI support on Windows and Linux — with SmarterTrack help desk and... microsoft exchange help desk smartertools smartermail alternative https://portal.smartertools.com/community/a97753/fix-dkim-key-rollover.aspx Fix DKIM key rollover - SmarterTools I have not rolled over my keys in a long time, because the required process scares me. Maybe the problem is lack of documentation, since the help to... fix dkim key rollover smartertools https://portal.smartertools.com/community/p35235/sabatino.aspx?page=16 SmarterTools smartertools https://portal.smartertools.com/community/search.aspx?searchString=export%26%23x2F%3Bimport&sortBy=0 Community Threads - SmarterTools Community Threads, All Types community threads smartertools https://portal.smartertools.com/community/p10994/tahir.aspx SmarterTools smartertools https://portal.smartertools.com/community/a88989/languages-package.aspx Language's package - SmarterTools I am writing just to voice my dissatisfaction about the release of SmarterMail 16.x without having the language\u0027s packages ready. My hosting provider... language package smartertools https://portal.smartertools.com/community/p7471/manuel-martins.aspx SmarterTools smartertools https://portal.smartertools.com/community/a321/account-creation-template.aspx Account Creation Template - SmarterTools When creating a domain have a template option for defaults auto-set. For example, I am a \"standard template\" have it create the abuse and postmaster... account creation template smartertools https://portal.smartertools.com/community/p35259/zach-sylvester.aspx?page=10 SmarterTools smartertools https://portal.smartertools.com/community/a754/cant-open-chat-window-on-safari.aspx Can't open chat window on Safari - SmarterTools I can\u0027t use the SmarterMail 12 chat feature on Safari 7.0.3 in a Mac Book,the pop up window won\u0027t open if I click on a connected user in my domain... open chat on safari window smartertools https://portal.smartertools.com/kb/a3256/set-up-smartermail-as-an-iis-site-in-iis-10.aspx Set up SmarterMail as an IIS Site in IIS 10 - SmarterTools set up smartermail iis site smartertools https://portal.smartertools.com/community/a88892/robocopy-files-to-new-server.aspx robocopy files to new server - SmarterTools I created a share on the new server and started robocopy to copy all data from the domains dirrobocopy.exe /MIR d:\\Smartermail\\domains \\\\172.30.30.... new server robocopy files smartertools https://portal.smartertools.com/community/a88523/attachments-not-forwarding-in-mobile-interface.aspx Attachments not forwarding in mobile interface - SmarterTools Have the latest release of Smartermail installed (15.4) - in the mobile interface when you forward a message with attachments the attachments don\u0027t... mobile interface attachments forwarding smartertools https://portal.smartertools.com/community/a95454/archiving-in-smartermail-professional.aspx Archiving in Smartermail Professional - SmarterTools I\u0027ve noticed that my installation of Smartermail Professional has been archiving messages since installation. This is obviously taking up a large amount... archiving smartermail professional smartertools https://portal.smartertools.com/community/a94116/migration-from-ssl-to-tls.aspx Migration from SSL to TLS - SmarterTools HelloAfter years ignoring TLS, it\u0027s now time to move from SSL to TLS.I\u0027m trying to find a easy way for the customers. Each customer needs to c... migration ssl tls smartertools https://portal.smartertools.com/community/a308/is-there-a-way-to-block-the-semalt-bot.aspx Is there a way to block the Semalt bot? - SmarterTools The referring sites data on many of the sites we manage is being completely distorted by various incarnations of the semalt.com search bot. Their vario... a way block semalt bot smartertools https://portal.smartertools.com/community/a86517/spam-with-_link.aspx Spam with .link - SmarterTools I have smartermail 13.3.5535 setup with Bruce spam filter and I am getting a lot of spam from the .link domain.[2015.06.23] 13:17:55 [198.23.164.28]... with link spam smartertools https://portal.smartertools.com/community/search.aspx?searchString=SmarterMail+Antispam&sortBy=0 Community Threads - SmarterTools Community Threads, All Types community threads smartertools https://portal.smartertools.com/community/a91446/chat-search-feature.aspx Chat Search Feature - SmarterTools I haven\u0027t looked for SM17, but.. is there a chat search feature that any user can use????Noticed that under contacts, there is a search feature.. but... search feature chat smartertools https://portal.smartertools.com/kb/a2866/efficiences-for-idle-events.aspx Efficiences for IDLE Events - SmarterTools idle events smartertools https://portal.smartertools.com/community/a94789/activate-mfa-for-smartertrack.aspx Activate MFA for Smartertrack - SmarterTools Hi,as discussed with Zach, I\u0027m asking if there will be the possibility to make an authentication in Smartertrack using an OTP (Microsoft Authenticator,... activate mfa smartertrack smartertools https://portal.smartertools.com/community/a90454/performance-issue-with-smartermail-16_3_6642.aspx Performance Issue with SmarterMail 16.3.6642? - SmarterTools Saw a few other posts about this, some pretty negative and may have found some improvements.Running SM 16.3.6642 on a Windows 2008R2 VM... performance issue smartermail smartertools https://portal.smartertools.com/community/a94416/smartermail-incorrect-dns.aspx SmarterMail Incorrect DNS - SmarterTools Since installing ASP.NET 4.8 on the server with SmarterMail in preparation for Build 7929 I have been getting lots of issues of incorrect DNS.I am usi... smartermail incorrect dns smartertools https://portal.smartertools.com/community/a91174/typeface-font-information-display-when-composing.aspx Typeface/font information display when composing - SmarterTools When composing an email message, it would be nice if you could tell which typeface, font etc. you were currently using from within the editor. Curr... typeface font information display composing https://portal.smartertools.com/community/p32275/rod-strumbel.aspx SmarterTools smartertools https://portal.smartertools.com/community/a88764/generate-simple-report.aspx Generate Simple Report - SmarterTools Hi SmarterTrack,I would like to propose an idea to your reports. May be you could create a basic report that counts only the total open, closed, waitin... generate simple report smartertools https://portal.smartertools.com/community/a96277/smartermail-linux-beta-with-nginx.aspx SmarterMail Linux Beta with nginx - SmarterTools I have SmarterMail running with multiple domains using nginx. After SmartTools helped me resolve the status indicator spinner issue, I decided it might b... smartermail linux beta nginx smartertools https://portal.smartertools.com/community/a86334/mail-is-not-submitted-to-smtp.aspx mail is not submitted to SMTP - SmarterTools Hi, I have been trying to figure out why mail is not being send out from our server.When i check the logs i can find the message in delivery, but wh... is not submitted to mail smtp smartertools https://portal.smartertools.com/community/a86889/windows-mac-apps-for-the-live-chat.aspx Windows / Mac Apps for the live chat - SmarterTools I use the chat feature every day over our website and our customers are really happy with the platform. My issue is that we need to be over the w... mac apps for the live chat windows smartertools https://portal.smartertools.com/community/a2508/migration-from-smartermail-6_x-to-current-version.aspx Migration from SmarterMail 6.x to current version - SmarterTools I have (somewhat) inherited a SmarterMail implementation that is hosted by a 3rd party and has never been updated. I want to purchase SmarterMail... current version migration smartermail x smartertools https://portal.smartertools.com/community/a143/tweak-smartermail-and-exchange-2007.aspx Tweak Smartermail and Exchange 2007 - SmarterTools Hi,I have an enterprise licence of Smartermail and also run a Exchange 2007 server.I often get messages stuck in the spool for several hours just waitin... tweak smartermail exchange smartertools https://portal.smartertools.com/community/a95756/upcoming-version-of-smartermail-_net-8_0-.aspx Upcoming Version of SmarterMail & ( .NET 8.0 ) - SmarterTools I just wanted to purpose that if Upcoming version is not released yet, why to make it compatible with ( .NET 8.0 ) at it have Longterm Support .Al... upcoming version smartermail smartertools https://portal.smartertools.com/community/a89614/performance-boost.aspx Performance Boost - SmarterTools Being that SmarterMail is web based I think this would work. The only downside would be if a company prevents users from accessing the Internet b... performance boost smartertools https://portal.smartertools.com/community/a88105/double-click-to-open-user-detail-window.aspx Double click to open user detail window - SmarterTools Replace single click with double click on user\u0027s email address to open the details window; if the action was performed from a live chat window, the d... click to open double user detail window https://portal.smartertools.com/community/a87122/duplicate-email-when-send-email-to-alias.aspx Duplicate email when send email to alias - SmarterTools Hi everyone, I\u0027m using SmarterMail Enterprise 14.2.5711. I have the following question:Suddenly, an account in the domain to send mail in the local alia... when send duplicate email alias smartertools https://portal.smartertools.com/community/search.aspx?tagID=3&sortBy=1&page=7 Community Threads - Votes - SmarterTools Community Threads by Votes, SmarterMail, All Types, Page 7 community threads votes smartertools https://portal.smartertools.com/community/a92359/failover-monitoring-for-smartermail.aspx Failover Monitoring for SmarterMail - SmarterTools We are considering using SmarterMail with automatic failover, but I cannot get a clear answer on what criteria I should monitor to decide when to init... failover monitoring smartermail smartertools https://portal.smartertools.com/community/a91769/check-user-identity-from-cookie.aspx Check user identity from cookie - SmarterTools Hi,I am writing a backend app in another language than ASP.NET (right now NodeJS, but it could be anything).This app will be hosted on the same d... check user identity cookie smartertools https://portal.smartertools.com/community/a87813/syncing-contacts-w-iphone.aspx Syncing Contacts w/ iPhone - SmarterTools Managing contacts on an iPhone using ActiveSync could use some work.Bug -- One of the new features of SM15 is the \u0027iPhone\u0027 type for a phone nu... syncing contacts w iphone smartertools https://portal.smartertools.com/community/a95547/code-text-appearing-in-certain-tickets.aspx Code/Text appearing in certain tickets - SmarterTools Hello, I am getting the below code/text on certain tickets that come into the ticket system. Started happening randomly, been almost a month since we... code text appearing certain tickets https://portal.smartertools.com/community/search.aspx?searchString=SmarterStats+11.x&sortBy=0 Community Threads - SmarterTools Community Threads, All Types community threads smartertools https://portal.smartertools.com/community/a89562/error-message.aspx Error Message - SmarterTools Hi,Would it be possible to make the error message state the error? Such a password doesnt need policy requires upper case letterI have noticed quite a... error message smartertools https://portal.smartertools.com/kb/a2760/set-up-pandion-for-xmpp.aspx Set up Pandion for XMPP - SmarterTools set up pandion xmpp smartertools https://portal.smartertools.com/community/p33978/kyle-kerst.aspx?page=5 SmarterTools smartertools https://portal.smartertools.com/community/a89854/traffic-by-domain-name.aspx traffic by domain name - SmarterTools Several of our customer point multiple domain names to their site. Does smarterstats offer any reporting based on the host name used to connect to th... by domain traffic name smartertools https://portal.smartertools.com/community/a3003/permissions-on-who-can-post-kb-news-articles.aspx Permissions On Who Can Post KB / News Articles? - SmarterTools Lets face it...as admins we know that not all who are given \"Agent\" access are that computer savvy. We want to limit who has the right to post... news articles permissions post kb smartertools https://portal.smartertools.com/community/a94415/alias-sending-question.aspx Alias Sending Question - SmarterTools We have a brand new client. They have a primary domain and an alias. When I click the FROM it shows my infor first which makes sents. It show... alias sending question smartertools https://portal.smartertools.com/community/a87970/spam-weights.aspx Spam Weights - SmarterTools I just upgraded to SmarterMail 15 and spent the past couple hours copying Bruce Barne\u0027s suggested settings. Kudos to him! I never would have figured... spam weights smartertools https://portal.smartertools.com/community/a92168/to-address-missing-from-header-email.aspx TO Address missing from Header / Email - SmarterTools We have been seeing more spam that does not display the TO line. Looking at the headers I am not able to see what email addresst hese actually cam... address missing header email smartertools https://portal.smartertools.com/community/a90253/best-practice-for-new-password-policy.aspx Best Practice for New Password Policy? - SmarterTools Looking for some advice on accomplishing the following: Right now my password policy is set to 6 characters, upper, lower, number. I want to chan... new password policy best practice smartertools