https://developer.salesforce.com/docs/industries/communications/guide/tmf621_v5_resource_mapping.html
TMF621 v5 Resource Mappings | Resource Mappings | Communications Cloud TM Forum API | Salesforce...
Before using the TMF621 v5 resource mappings, refer to the following.
communications cloudtm forumresourcemappingsapi
https://developer.salesforce.com/docs/industries/communications/guide/extend_tmf621_apis.html
Extend TMF621 API | Industry API - Inbound | Communications Cloud TM Forum API | Salesforce...
You can extend and customize TMF621 Trouble Ticket API by these leveraging core components:
communications cloudtm forumextendapiindustry