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https://zapobjects.com/microsoftdynamics365_crm_helpdesk_emailtocase_app/eliminating-spam-cases-created-email-case-microsoft-dynamics-365-crm-using-zap-helpdesk-app/
Eliminating spam cases from being created through email-to-case when using @ZapObjects - Helpdesk...
Aug 16, 2018 - Zap Helpdesk App provides enhanced helpdesk capabilities. The App has built-in mechanisms to detect spam emails and stop creation of case from them.