https://www.genesys.com/customer-stories/pluxee-romania
Pluxee Romania enhances capabilities while reducing customer and agent effort
Leveraging the Genesys Cloud AI-Powered Experience Orchestration platform, Pluxee Romania has consolidated channels; integrated Salesforce; improved and...
reducing customeragent effort
https://www.bolddesk.com/blogs/reducing-agent-effort-in-customer-service
Tips for Reducing Agent Effort in Customer Service| BoldDesk
agent effortcustomer service
https://techcrunch.com/2025/12/09/openai-anthropic-and-block-join-new-linux-foundation-effort-to-standardize-the-ai-agent-era/
OpenAI, Anthropic, and Block join new Linux Foundation effort to standardize the AI agent era |...
Dec 9, 2025 - Anthropic, Block, and OpenAI are backing the Linux Foundation’s new Agentic AI Foundation, donating MCP, Goose, and AGENTS.md to standardize AI agents, boost...
openai anthropicjoin newblock