Robuta

Their service is very poor!!! Don't be fooled with the good reviews or you will regret in the end! Yes, their aircraft is nice but that's what it is all about!...

Customer service for United in Houston is rude and uncaring. They advised to go to website to file complaint rather than assist me. I asked for a supervisor...

Although their hospitality was good but, their customer service for my lost baggage is terrible. After 5 months still no one is responsible.

We had a terrible experience upon check in. We booked a flight from Hanoi to Phuket via Sinagpore via an online travel agent and two airlines. The ground staff...

On the return flight from Miami, Florida my flight was delayed for an hour or so because of mechanical problems and the weather. Upon landing in Charolette...

Good luck with finding a lost luggage. We flew first class to Oslo from Paris and have been missing our bag for 3 days!!! Very limited office hours and...

I fly 2 yrs ago with emirates from Australia to england i found every part of my trip enjoyable the food was really good for airplane food esp considering im a...

Horrible. This airline will not allow u to print your boarding pass without a seat. But then airline freezes the seats 20 hours before the flight so u can't...

Very disappointed with Singapore Airlines during our recent return trip to and from the UK. Firstly Pre Organised Special Meal was not given on the return...

I just had the WORST customer service experience ever using Frontier Airlines. The representative at the counter at McCarran Airport was rude, unfriendly and...

One of the worst experiences ever! I was booked in economy, at the last minute they announced two first class seats were open. I purchased one of them and was...

I had an excellent experience with airBaltic. The trip was very cheap, on-time, and high quality. I needed customer service' help in order to book an animal in...

Name a possible airline inconvenience and you will face it with SAS. 1 checked-in bag missing 2 checked-in bags missing Flight delayed once Same flight delayed...

Worst airline I have ever flown on. I will NEVER fly this airline again. Arrived two hours before our flight departed. Get an email one hour after being at the...

Excellent cabin crew, were all friendly and nice, great flight despite poor weather!!

I flew SAS on April 11th and flew out of O'Hare in Chicago, IL. I had a connecting flight in Stockholm, and landed safely in Helsinki (my final destination). I...

I would avoid taking this airline. I was not able to fly because of COVID and Peru's boarders being closed. Tje customer service is not good and not...

ZERO stars!!! I am not one who usually complains in a review but I have been flying a really long time & this is BAR NONE the WORST experience that I've EVER...

I would recommend Southwest Airlines and here is why. They a real no frills airline because first 2 bags and your carry-on fly free and they don't charge for...

I am very proud the RB always maintain the quality and upper class in airline industrie, i'm having professional experianced in aviation, from my view,ovr all...

Living in Adelaide we don't have much choice, but have to say SQ's service is one of the better choices we can choose. Travelling on Dec 25 I didn't think it...

I was on the flight day 15th March 16 with reference FR1883 ; departure 20:55- 23:50 with destination London Stansted (lisbon -Stansted) and my seat was on...

Seems like qantas is back to its old days. Almost every other airline beats it internationally. Won't be booking with qantas next time

On January 30th 2014 I flew Air Serbia from Belgrade to Rome on an A319. I don't have enough superlatives to use to explain my experience with them. The new...

I booked a redeye with AA which canceled 12 hours prior to my flight supposedly due to "weather". The soonest flight they could get me on wasn't for another 7...

Appalling experience! Jetstar is a huge legalized scam, not an airline. Please read it till the end, so you don't book a flight with Jetstar just because they...

I think Swiss Airlines is the worst airline I've ever dealt with. First when I flew from Delhi to Zurich, they had only 3 working toilets, with no water...

Good, friendly service all round. Food way above average and entertainment was plentiful.

Jakarta-doha-Copenhagen 777. Ten out of Ten

Frontier is one of the worst airlines we have experienced. We arrived in a rush at the service counter in Denver to check bags 40 mins before departure (5 mins...

Flew with Singapore Airlines on several flights recently. Manchester to Singapore on 24th October, Brisbane to Singapore, 23rd November and Singapore to...

I thought Alaska Airlines was a reputable airline until I canceled one of my flight reservations through them, and received a credit certificate to be used...

This airline is ridiculous. Yes we flew basic economy both ways and yes they allowed me to have a carry on bag now that I am on my return flight the same bag...

Went to Kuala lumpur on a319 on 4th Nov 2015 flight 18.35 unlucky for me the economy seat does not have enough space for me to go through to my seat..prefer...

Cheapest flights for flying from London to LA. We booked then saw not the greatest reviews online so then we were worried. We loved Norwegian airline! Flight...

This week I flew Qatar to London and back. I live in Canberra so I flew from Adelaide. It was an A350 from Adelaide to Doha, then a 777 from Doha to London. On...

My wife and I purchased Business Class tickets but were downgraded to Economy due to aircraft availability during tourist season. We were informed that we are...

I was flying with Singapore airlines ZUR-SIN (airbus a380) and SIN-SYD (boeing 777). Very good service, staff most kind, spacious economy class, food as...

I would give them a 0 but unfortunately there is not such choice. I booked a first class ticket for my mom and niece from London to Larnaca. I made the booking...

Worst service ever. They cancelled my flight, by intern reasons they didnt want to supply alimentation and transportantion, the remition of my fligh was with...

Delay delay delay. I now know why they call it JetBlue. If you fly this jet you will be left with the blues. Every single plane mine included is experiencing...

Travel on 31 Oct from Sydney to Bangkok on B744 in business class. The experience on Thai was not pleasant at all the cabin crew was unprofessional such as...

We often fly Saudia from RUH (Riyadh) to UAE (both Dubai & Abu Dhabi) which is about a 2 1/2 hour flight (we are British-American expats who spend 1/2 the year...

Have just arrived home after a trip to Kho Samui via KL. Mel-KL-Mel flew with Malaysia Airlines. Inflight entertainment was of a very poor quality, hard to...

The worst airline I have ever used! They have a monopoly on certain routes, so the prices are extremely high even if you buy tickets largely in advance. For...

flight to Beijing with A330 and flight with A340 from Shanghai to Helsinki. Cabin crew was friendly. Catering was not as good as other airlines. Seats...

I find the current airline safety videos using firstly the all blacks and now a comedian lacking seriousness and almost tells people not to take the video...

Great Airline. We flew to Seoul then Japan with Korean Air Dec and returned to Sydney in January. The crew on our flight from Sydney to Seoul were excellent...

On Saturday, March 4th my fiance and I were due to come back to NYC from the Azores. Our flight was to leave Ponta Delgada at 7AM and then we had a connecting...

made a resevertation on vietjet from bangkok to saigon, as well as others, all within the same week, about 2 months in advance of my trip. As expected about a...

3/25/2017 We bought 4 tickets to Singapore. We missed our flight because they held our companion at the immigration for so long and as soon as our departure is...

Qatar Economy Class: Poor meals. For breakfast they served the same chicken w/ rice that they served for lunch & dinner. 4 meals on 4 flights at differnet...

Please do not fly Iberia, they do not deserve your money. In May I flew to Cuba from London with what was meant to be a short stop in Madrid. On getting to...

Paid extra $300 for the upgrade. Cabin small and private, cabin crew very helpful, and bathrooms kept very clean. All subsequent flights with this...

Food was awful both ways the meal before landing cold and horrible coffee yuk think at least the roll could have been warmed

The premium airline in Australia Domestically.. wish they could match their competition internationally.

Worst service received on Flight fro GOA to PUNE dated 18-08-2019. I was flying back home through Spicejet, My company had pre booked a Veg Meal for me on the...

Flying from Sweden to Arusha, Tanzania and back again with stopovers in Addis Abeba. The flight in and of itself was ok. But we got no real information about...

Travelled first time on Finnair. Extremely pleased. Crew service was one of the best in my 30 years of flying. A340 was good aircraft for Tokyo to Helsinki.

During POLi transaction payment on 22 Apr 2017 flight booking my page got disconnected and I was asked to do a card payment by customer service team to...

I was flying from Popondetta to Brisbane via Port Moresby using Air Niugini as i have dine wvery month for the last 2 years. The first flight (Dash-8) was...

My seat was chosen beforehand and printed on the air ticket, but there was a sudden change without my prior agreement. The passenger next to me was rather...

TAKES NO ACCOUNTABLITY FOR LUGGAGE IN THEIR POSSESSION. Negligent, Incompentent, Unaccountable. I am disgusted by the lack of communication or any form on...

MASwings changed the flight time to 2 1/2 hours before we booked without informing us causing us to miss the only Kuching to mulu flight of the day. They...

The new business class seats are amazing. The staff were exceptionally good and the meal service was terrific. Qantas gets a bad wrap sometimes, but...

Over time I have spent a great deal of money and time on BA flights. Mostly the continental 2h30m flight between London Heathrow, and Budapest Airport. 4 years...

Leaving Orange County, California, my flight was delayed, then delayed again, then canceled. I had paid extra money to be able to choose seats, as I was...

I flew from Johannesburg to Bahrain on the 14th April 2019 and returned on the 19th April 2019. Pros The aircraft was good Everything Worked The flights were...

MD80 Bellingham to Vegas - return. These planes are getting a little bit too old for my comfort. The plane was sitting at the gate for a few hours before we...

Air travel to and from Cancun, no TV's there or back. Trip took 7 hrs forty five minutes return, with no explanation Extremely unlikable flight, will mull over...

I had a trip planned from Boston to Charlottesville with a connection at LGA. Due to delays from LGA my flight was 45 mins delayed causing me to miss my...

Non existing ground service and mediocre air experience.

Groundstaff was incredibly unhelpful and rude. Under no circumstances is it advisable.

Well done Virgin Australia you are truly the best airline out there. My flight was amazing and couldn't ask for a better flight! The staff in particular...

Jan 16, 2026 - Qatar Airways was crowned the top airline in the world by Skytrax in 2025. It's the ninth time the airline ...

My wife and I were travelling to Yerevan, Armenia for our 1st wedding anniversary celebrations a few days back and we had booked Fly Dubai flight for our...

Sorry AA, your seats are broken and you don't put AC on when on ground

I am a recently appointed platinum member. One of the benefits of platinum is chauffeur service. After a long flight from Sydney to Jhb via Perth my pick was...

NEVER USE THIS AIRLINE! I had a travel plan from Kuala Lumpur to Europe, and one of my changeovers has to be in Chennai Airport (MAA) for several hours. But I...

We flew from Sydney-Frankfurt and then Dublin-Sydney via Abu Dhabi. Boeing 777 planes. The flights were on time. The entertainment system was disappointing and...

Our flight was delayed by an hour, none of the staff notified anyone on the air craft, we then missed our connecting flight by 10 minutes, air china did not...

land of smiles, don't think so, the cabin staff looked like they would rather be at the dentist breakfast, a less than warm runt, rubbery omelette with one of...

My last flight was my worst experience with WizzAir thats when I decided never to use them again. It was Flight W62206, October 31st, 2013. It was delayed for...

The plane was dirty and overcrowded. It was cramped, uncomfortable, and smelled bad.

Spirit is my airline of choice when I can't fly Virgin. If u read and pay attention you will see that even with fees, Spirit is less costly than other economy...

Flew from Manchester to Male via Istanbul. We took a promotion offer and flew Business Class although our three teenage boys went economy. Business class was...

Flights were on time but the staff were rude on both flights. Not helpful at all

Condor often involuntarily downgrades passengers cabin class from Business to Coach. In that case Condor must refund you 75% of your total cost. Per European...

this is the best airline , I EVER SEEN

Never ever take this airlines. The worst ever airlines on earth, old planes from JFK to Asia. They do not even have blankets in the plane. Even if the fare is...

never flown virgin before but certainly will again made flying a pleasure flight due to arrive at 5,15 am arrived early and by 5.15 i was outside at the taxi...

Wanting to leave a little thankful shout out to this airline and an employee. Last week, June 20th, my family and I were flying from Dallas to Cancun on Flight...

I traveled with American Airlines from New York via Paris to Amman, the second leg of the flight was operated by Royal Jordanian. Unfortunately, the AA...

This was my first time flying Air China. I had read many bad reviews and was admittedly nervous. I flew.... Melbourne - Beijing - Vancouver and... San...

Absolutely disgusting customer service !! Scammed of money paying for 2 flights. I arrived at Bangkok and looked for checkin counter. 30 mins later lm told...

Probably the worst customer service of all the airlines