https://www.itpro.com/technology/artificial-intelligence/aws-adds-new-generative-ai-capabilities-for-amazon-connect
AI customer segmentation tool can scan customer databases and create specific segments with its natural language interface
generative aiamazon connectawsaddsnew
https://aws.amazon.com/pt/blogs/contact-center/building-an-automated-ai-experience-with-amazon-connect-and-salesforce-service-cloud/
Last year we announced the first release of the Amazon Connect Computer Telephony Integration (CTI) Adapter for Salesforce. We have seen a number of Enterprise...
ai experienceamazon connectbuildingautomatedsalesforce
https://repost.aws/questions/QUEivGPta8SNy1qK2zCAbv8w/uable-to-connect-to-an-ec2-instance-created-out-of-an-ami-of-another-instance
I am using the free tier (t2.micro) Windows EC2 instance. I created an AMI out of this instance and launched another instance (free tier t2.micro) out of that....
connectinstancecreated
https://aws.amazon.com/blogs/contact-center/anax-generative-ai-unlocks-faster-voc-analysis-amazon-connect/
We will introduce how generative AI contributes to VoC (Voice of Customer) analysis in contact centers, particularly focusing on the advantages of methods...
generative aiunlocksfasterjapanesevoc
https://www.repost.aws/zh-Hant/knowledge-center/direct-connect-connection-cisco-catalyst
My AWS Direct Connect connection uses MACsec disconnects. I can pass traffic only after I restart the connection port on my Cisco Catalyst (IOS XE Software,...
direct connectcisco catalysttroubleshootconnectionaws
https://aws.amazon.com/marketplace/pp/prodview-qqr5podig4i3k
Need a accelerated and cost effective deployment of an enterprise grade contact centre in Amazon Connect? We will rapidly deploy a best practice, well...
aws marketplaceamazon connectrapid deploymentadvanced
https://repost.aws/questions/QUX4YInLw_QsS7pitT8HBsCQ/how-to-connect-aws-iot-without-cert-by-using-only-username-password-clientid-url-and-port
my iot device is not support download certflies,but i want to find some sample ways to connect my iot device to aws iot core by using...
connect awsiotwithoutcertusing
https://aws.amazon.com/about-aws/whats-new/2025/09/amazon-connect-flow-designer-analytics-mode/
Discover more about what's new at AWS with Amazon Connect flow designer now supports analytics mode
amazon connectflow designersupportsanalyticsmode
https://repost.aws/it/articles/ARas5F2HtLQ-eJEhSM5EzZqg/amazon-connect-incident-detection-and-response-alarming-best-practices
The intention of this documentation is to provide the building blocks to create critical CloudWatch alarms which are fit for onboarding to Incident Detection...
amazon connectincident detectionbest practicesresponsealarming
https://aws.amazon.com/about-aws/whats-new/2024/10/amazon-connect-multi-day-copy-paste-agent-schedules/
Discover more about what's new at AWS with Amazon Connect now supports multi-day copy and paste of agent schedules
amazon connectmulti daysupportscopypaste
https://repost.aws/questions/QUYFsGpSlxRSa-PisGDYw7Rw/connect-to-the-database-in-an-ec2-instance-from-the-ecs-cluster
I have Superset deployed on AWS using the guide https://aws.amazon.com/quickstart/architecture/apache-superset/ where I chose to deploy it in an existing VPC....
connectdatabaseinstance
https://repost.aws/questions/QUkpiVcw6xSlaQu3NGJD42Pw/can-t-connect-to-instance
After restarting the instance (it became unreachable via ssh), I can't connect to it anymore even after restart. It also fails the following check: Instance...
connectinstanceawspost
https://www.elastic.co/connect-your-ai-agents-to-elasticsearch-with-model-context-protocol-mcp-on-aws-marketplace
Register now for a chance to receive $100 in AWS credits in the AWS Marketplace, while supplies last!...
model context protocolai agentsconnectelasticsearch
https://aws.amazon.com/about-aws/whats-new/2022/10/aws-sam-cli-pipelines-open-id-connect-protocol/
Discover more about what's new at AWS with AWS SAM CLI Pipelines now supports Open ID Connect Protocol
open idawssamclipipelines
https://aws.amazon.com/marketplace/pp/prodview-avg7utx7cybv2
Realize near-immediate savings on your VMware on-premise implementation. IO Connect Services evaluates your entire VMware deployment its associated licensing,...
aws marketplacecost optimizationconnectservicesvmware
https://phoenixnap.com/glossary/what-is-aws-direct-connect
Learn what is AWS Direct Connect by reading phoenixNAP's IT glossary. Read the definition and about its use in IT.
aws direct connectphoenixnapglossary
https://repost.aws/es/knowledge-center/connect-deny-list-numbers
I want to allow agents in my Amazon Connect contact center to add numbers to a deny list in real time. I also want to allow agents to add numbers to the list...
deny listamazon connectaddnumbersaws
https://aws.amazon.com/blogs/contact-center/optimize-customer-wait-experience-in-queue-using-amazon-connect/
Long wait times in contact center queues are a key driver for customer frustration. They also increase costs to companies. Typically, the workforce management...
amazon connectoptimizecustomerwaitexperience
https://aws.amazon.com/about-aws/whats-new/2020/07/amazon-connect-supports-speaking-styles-with-neural-text-to-speech-voices/
Discover more about what's new at AWS with Amazon Connect supports speaking styles with neural Text-to-Speech voices
amazon connectneural textsupportsspeakingstyles
https://repost.aws/de/tags/knowledge-center/TA84_VaN2fR3C5aYL3GXHXUQ
Durchsuche die Inhalte des Wissenszentrums oder filtere deine Ergebnisse mit den angezeigten Tools.
zu amazoninhaltdesconnectoutbound
https://www.instructables.com/How-to-Connect-the-Android-Application-With-AWS-IO/
How to Connect the Android Application With AWS IOT and Understanding Voice Recognizing API: This tutorial teaches the user how to connect the Android...
android applicationaws iotconnect
https://repost.aws/questions/QUiuKF71nASHmc5IlGGgmmTA/how-to-connect-on-premise-oracle-database-from-glue-without-using-crawler
Hello All, I have some doubts regarding designing glue job . 1. Do we always need catalog and crawler to connect to any database ? 2. Can we connect to...
oracle databaseconnectpremisegluewithout
https://repost.aws/pt/questions/QUbPV87NCzSDegUV9ydkRbxA/ec2-instance-connect-continues-to-prompt-me-for-my-already-ssh-authenticated-github-repo
Quick question: why is my EC2 Instance Connect asking me to authenticate my my Github repo clone despite the fact that I have: 1. Created a Public and a...
instanceconnectcontinuespromptalready
https://aws.amazon.com/marketplace/pp/prodview-4fgobasf2ynpy
The Odea Amazon Connect CTI Connector for GoHighLevel seamlessly integrates Amazon Connect with GoHighLevel CRM, creating a smooth, hassle-free workflow that...
aws marketplaceamazon connectodeacticonnector
https://www.businesswire.com/news/home/20260115785777/en/CoreSite-Chicago-Data-Center-Campus-Now-Offers-AWS-Native-400G-Direct-Connect-for-Enhanced-Cloud-and-AI-Performance
CoreSite launched native 400G AWS Direct Connect in Chicago, delivering high-bandwidth, low-latency connectivity for AI and enterprise workloads.
chicago data centercoresitecampusoffersaws
https://aws.amazon.com/marketplace/pp/prodview-awa36aiuyrlrk
Drive faster business outcomes with a scalable integration solution that connects applications and data across your enterprise. IBM App Connect empowers teams...
aws marketplaceapp connectenterprise saasibm
https://www.repost.aws/articles/ARensPP4Y2QN6dDmWRySQeHw/significance-of-the-associated-region-when-working-with-aws-direct-connect
This article describes what is the significance of Associated Region of a Direct Connect location when building hybrid infrastructure with AWS Direct Connect.
significanceassociatedregionworkingaws
https://www.masterdc.com/aws-direct-connect-setup/
May 21, 2025 - AWS Direct Connect allows you to setup high-speed connection between servers in a local data center and AWS, the largest server service provider in the world.
aws direct connectsetupmasterdc
https://aws.amazon.com/about-aws/whats-new/2023/05/amazon-connect-contact-lens-theme-detection/
May 24, 2023 - Discover more about what's new at AWS with Amazon Connect Contact Lens launches theme detection
amazon connectlenslaunchesthemedetection
https://repost.aws/it/knowledge-center/connect-insufficient-data-error
Quando faccio una previsione in Amazon Connect, ricevo un messaggio di errore "Insufficient data".
amazon connectdellerroreinsufficientdata
https://repost.aws/questions/QUGXb5jjhRRAqgAObw_1xysQ/unable-to-connect-s3-bucket-with-route-53-for-domain-configuration
I'm having trouble connecting my S3 bucket with Route 53. The bucket works with its URL, but when I add the domain through Route 53, it doesn't work. I'm...
unableconnectbucketroutedomain
https://repost.aws/questions/QU4M4YOGFrTI6FKyUk944RrA/how-do-i-connect-my-namecheap-domain-to-my-ec2-instance
I have created the hosted zones in Route 53. I have taken the Nameservers and put those into my Namecheap domain through custom dns. Its been around 4 days....
connectnamecheapdomain
https://aws.amazon.com/about-aws/whats-new/2024/10/amazon-connect-contact-lens-dashboards-customization/
Discover more about what's new at AWS with Amazon Connect Contact Lens dashboards now support additional customization capabilities
amazon connectadditional customizationlensdashboardssupport
https://dev.to/leroykayanda/connect-to-aws-rds-using-iam-credentials-3ncf
Ensure IAM authentication is enabled in RDS. Ensure the user that will connect to RDS has these...
aws rdsdev communityconnectusingiam
https://repost.aws/questions/QUUMjVyu5TQoWBEH6QRuTulQ/connect-github-with-sagemaker-custom-project-template
I am trying to implement https://github.com/aws-samples/sagemaker-custom-project-templates/tree/main/multi-branch-mlops-train but instead of the default...
custom projectconnectgithubsagemakertemplate
https://aws.amazon.com/marketplace/pp/prodview-qi4zuybgizuv6
Validate AI customer self-service with your actual use case and data in under 3 weeks. This $15K proof-of-value pilot (often reduced through AWS Partner...
customer self serviceaws marketplaceaipovamazon
https://aws.amazon.com/about-aws/whats-new/2026/01/amazon-connect-automatically-select-random-contacts-evaluation/
Discover more about what's new at AWS with Amazon Connect can now automatically select random samples of agent contacts for evaluation
amazon connectrandom samplesautomaticallyselectagent
https://repost.aws/questions/QUz6QQKqxOROe579iCJGtUeA/what-is-difference-b-w-transit-gw-direct-connect-gw-and-direct-connection
I am new to AWS and always find it confusing to differentiate b/w 'Transit GW', 'Direct Connect GW' and 'Direct Connection'? Can someone please help explain...
b wdirect connectdifferencetransitgw
https://repost.aws/ko/questions/QUHl2poZtYSyWwJ4Wo2vsL6A/how-to-connect-eventbridge-api-destination-to-resources-in-private-vpc
I want to connect my EventBridge's API Destinations to resources in my private VPC by calling the API endpoints at their private endpoints (not going through...
destination resourcesconnectapiprivate
https://aws.amazon.com/blogs/aws/connect-users-to-data-through-your-apps-with-storage-browser-for-amazon-s3/?sc_icampaign=launch_storage-browser-amazon-s3&sc_ichannel=ha&sc_icontent=awssm-1283_launch&sc_iplace=banner&trk=96427e22-92e9-49e7-aec9-1d117c1bc18e~ha_awssm-1283_launch
Storage Browser for Amazon S3 is an open source interface component that you can add to your web applications to provide your authorized end users, such as...
connectusersdataappsstorage
https://repost.aws/questions/QUKuVOQHs_Tqq7GBrVm501Mw/cannot-connect-to-ec2-by-ec2-instance-connect-and-ssh-client
Hello all there, I cannot connect to EC2 by EC2 Instance Connect or SSH Client! What can be the cause? ...
cannotconnectinstancessh
https://www.repost.aws/knowledge-center/direct-connect-gateway-primary-connection
I have an AWS Direct Connect gateway with a primary connection to my on-premises network, and a backup VPN connection for failover. However, traffic routes...
direct connectvpn connectiontroubleshootgatewaybackup
https://aws.amazon.com/blogs/publicsector/aws-hybrid-connectivity-sharing-aws-direct-connect-aws-govcloud-us-commercial-regions/
To establish network connectivity between on-premises data centers, branch locations, and cloud resources, organizations use a hybrid network. This technical...
hybridconnectivityawsgovcloudus
https://www.repost.aws/fr/questions/QUKYtrcqB8SyuspIX-zzbUAQ/unable-to-connect-aws-managed-grafana-to-windows-pc-local-hosted-mysql-database-server
Hi Team, I'm trying to connect AWS Managed Grafana to my to MySQL database local hosted on my windows PC(remote MySQL server). When I try to connect , I get...
connect awswindows pcunablemanagedgrafana
https://aws.amazon.com/marketplace/pp/prodview-kp45qe3zkckqo
AI-enabled omnichannel cloud contact centre deployment with best practice advisory to help your business work smarter with analytics, AI, and automation...
aws marketplaceamazon connectlaunch
https://aws.amazon.com/about-aws/whats-new/2025/06/amazon-connect-hold-duration-tracking-multiparty-calls/
Discover more about what's new at AWS with Amazon Connect enhances hold duration tracking for multiparty calls
amazon connectenhancesholddurationtracking
https://repost.aws/questions/QU-fmScsZ1T_auw7uxGTnObw/get-the-call-transcript-using-the-aws-connect-streams-java-script-library
I'm using AWS connect-streams.min.js library in my application. But, could not figure out how to get the voice transcript from a call. Faced "Widget Error:...
call transcriptusing awsgetconnectstreams
https://aws.amazon.com/marketplace/pp/prodview-anvpvtdhsfuu2?ref_=srh_res_product_title
Using AWS Direct Connect, you can establish a dedicated private network connection between AWS and your datacenter, office, or colocation environment.
aws marketplacedirect connectenablement
https://www.repost.aws/it/knowledge-center/direct-connect-vpc-bgp
Desidero pubblicizzare i percorsi Virtual Private Cloud (Amazon VPC) tramite una sessione BGP VIF di AWS Direct Connect su una rete on-premise.
direct connectpubblicizzapercorsivpcbgp
https://aws.amazon.com/about-aws/whats-new/2025/08/amazon-connect-generative-text-to-speech-voices/
Discover more about what's new at AWS with Amazon Connect now offers generative text-to-speech voices
amazon connectoffersgenerativetextspeech
https://aws.amazon.com/es/about-aws/whats-new/2018/08/amazon-connect-adds-new-contact-api-to-set-contact-attributes/
Discover more about what's new at AWS with Amazon Connect Adds New Contact API to Set Contact Attributes
amazon connectaddsnewapiset
https://aws.amazon.com/blogs/database/migrate-an-informix-database-to-amazon-aurora-postgresql-using-cdata-connect-cloud-from-within-aws-glue-studio/
Amazon Aurora PostgreSQL-Compatible Edition is a fully managed PostgreSQL-compatible database engine running in AWS and is a drop-in replacement for...
amazon aurora postgresqlmigrateinformixdatabaseusing
https://repost.aws/questions/QUXTI_030pQpSL78uiNLGKIw/step-by-step-guides-for-amazon-connect-agent-workspace
How to implement Step-by-Step Guides for Amazon Connect Agent Workspace in the Amazon connect contact flow
amazon connectagent workspacestepguidesaws
https://dev.to/ericrodriguez10/how-to-connect-a-react-app-to-an-aws-lambda-function-url-1o92
I'm building a financial agent on AWS, and for the last few days, my frontend and backend have been... Tagged with aws, react, serverless, javascript.
react appaws lambdaconnect
https://aws.amazon.com/tw/about-aws/whats-new/2025/04/amazon-connect-agents-adherence-work-schedules/
透過以下方式了解有關 AWS 新增功能的更多信息 Amazon Connect 現在會在行事曆檢視中顯示客服人員遵守工作排程的情況
amazon connectaws
https://aws.amazon.com/connect/?trk=el_a134p000006gQH5AAM&sc_channel=el
Amazon Connect is an easy-to-use omnichannel cloud contact center service offering superior, low-cost customer service using machine learning (ML), interactive...
customer service softwareamazon connectcloudcenteraws
https://aws.amazon.com/pt/about-aws/whats-new/2025/06/amazon-connect-customer-profiles-travel-hospitality/
Descubra mais sobre as novidades da AWS com Amazon Connect Customer Profiles para viagens e hotelaria
amazon connectcustomer profilesparaviagenshotelaria
https://aws.amazon.com/about-aws/whats-new/2024/12/amazon-connect-multiparty-chat/
Discover more about what's new at AWS with Amazon Connect now supports multi-party chat
amazon connectparty chatsupportsmultiaws
https://aws.amazon.com/about-aws/whats-new/2022/04/amazon-connect-near-real-time-insights-voice-call-chat-task-activity-aws-govcloud-us-west-regions/
Discover more about what's new at AWS with Amazon Connect adds near real-time insights into voice call, chat, and task activity in the AWS GovCloud (US-West)...
near real timeamazon connectvoice calladdsinsights
https://aws.amazon.com/connect/conversational-analytics/
Amazon Connect's AI-powered conversational analytics helps monitor and improve contact center performance by analyzing 100% of customer interactions. Using AI...
conversational analyticsamazon connectcenteraws
https://aws.amazon.com/blogs/contact-center/create-and-update-agents-in-bulk-with-amazon-connect/
UPDATE: The solution presented in this blog is now available natively in Amazon Connect. Please refer to the Amazon Connect Administrator Guide for details on...
amazon connectcreateupdateagentsbulk
https://aws.amazon.com/blogs/contact-center/resolve-customer-issues-via-two-way-sms-text-messaging-in-amazon-connect/
Introduction As of 2023, short messaging service (SMS) has a global reach of approximately 5 billion unique users. With 80% of adults using text messaging for...
two way smstext messagingresolvecustomerissues
https://repost.aws/questions/QUFe8zlzaPT92DNqyq5_9f2g/lenses-io-source-connector-plugin-in-msk-connect-not-flushing-s3-files-to-kafka-topic
I am using AWS MSK connect to send files from S3 bucket to Kafka topic. For this, I am using lenses.io source connector plugin:...
lensesiosourceconnectorplugin
https://aws.amazon.com/blogs/contact-center/your-guide-to-amazon-connect-at-reinvent-2022/
Amazon Connect has an amazing lineup at re:Invent this year, with over 30 sessions spanning Business Applications, Industry, and Partner tracks! With new...
amazon connectguideinventaws
https://aws.amazon.com/blogs/apn/how-to-connect-thoughtspot-to-amazon-redshift-serverless/
Once data is available in Amazon Redshift Serverless, businesses typically look at ways to turn data into business insights. This is where modern analytics...
amazon redshift serverlessaws partnerconnectthoughtspot
https://www.brighttalk.com/webcast/20880/657543
This ESG fireside chat brings together industry leaders Mike Leone (ESG), Kara Radcliffe (PwC), and Jason Nemits (AWS) for a comprehensive 35-minute dis...
accelerate innovationreimaginingcentrespwcaws
https://aws.amazon.com/marketplace/pp/prodview-yhwutffuuoepi
Do more with your OutSystems data. Quickly integrate apps or create reports and dashboards using data from your OutSystems solutions. It is the no-code way to...
aws marketplacehubwayconnect
https://repost.aws/questions/QUNqFa54PiSteaem37zRbqgA/cannot-connect-to-ec2-instance
Since 8am this morning one of our ec2 instance became unresponsive. We could not connect to the websites hosted on it, and we could also not connect to the...
cannotconnectinstanceawspost