https://auxillias.com/new2/fca-reminds-firms-of-consumer-duty-expectations-during-cost-of-living-pressures
Bite-size: FCA reminds firms of Consumer Duty expectations during cost of living pressures —...
The FCA has published a new statement reminding firms that rising pressure on household finances as a result of increasing costs for fuel, food and utilities...
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https://techimaging.co.uk/what-is-consumer-duty/
What is Consumer Duty? - Tech Imaging
Mar 11, 2025 - Consumer Duty is a set of rules that makes financial companies treat customers better. It's that simple. Banks, insurance companies, and other financial
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https://www.covermagazine.co.uk/news/4389450/firms-gdpr-scapegoat-consumer-duty-failures-morganash
Firms using GDPR as scapegoat for Consumer Duty failures: MorganAsh
Dec 17, 2024 - Support services provider, MorganAsh, has released a warning for firms using data protection laws as a reason to not comply with Consumer Duty.
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https://www.professionaladviser.com/news/4204302/adviser-guide-aims-demystify-consumer-duty-annual-reporting
Adviser guide aims to 'demystify' Consumer Duty annual reporting
May 2, 2024 - The Consumer Duty Alliance has launched a guide aimed helping advice firms plan, prepare, and produce their first annual board report on the Financial Conduct...
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https://www.ellisjones.co.uk/news/fca-consultation-new-consumer-duty/
FCA Consultation – A New Consumer Duty - Ellis Jones
Feb 23, 2026 - If you have experienced difficulties with your bank or financial institution and have suffered financial loss, get in touch today.
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https://www.adempi.co.uk/post/countdown-to-the-consumer-duty-2024
Countdown to the Consumer Duty 2024
Jul 3, 2024 - As the COnsumer Duty deadline looms for closed products and annual board reports, the FCA is publishing some extra information to help firms.
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https://advisewise.com/press-releases/affordability-tags/
Advise Wise introduces affordability tags to enhance Consumer Duty compliance and improve customer...
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https://www.kurtosys.com/blog/eight-short-steps-for-investment-management-marketers-planning-their-consumer-duty-program/
Eight Short Steps For Investment Management Marketers Planning Their Consumer Duty Program |...
The UK’s Financial Conduct Authority (FCA) has proposed new rules known as Consumer Duty, aimed at improving the way firms treat their retail clients. Cons
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https://foresight.group/other-information/consumer-duty/
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https://ww2.innovatefinance.com/blogs/claro-wellbeing-joins-consumer-duty-alliance-to-help-raise-standards-in-financial-services/
Claro Wellbeing joins Consumer Duty Alliance to help raise standards in financial services -...
May 23, 2023 - May 2023 Claro Wellbeing joins Consumer Duty Alliance to help raise standards in financial services Claro Wellbeing has announced it has become an
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https://www.autointerviewai.com/blog/ai-sales-roleplay-uk-financial-services-fca-consumer-duty-2026
AI Sales Roleplay for UK Financial Services: How Wealth Advisors & Lenders Master FCA Consumer Duty...
Mar 11, 2026 - Discover how UK wealth managers, lenders, and fintech sales teams use AI voice roleplay to master FCA Consumer Duty compliance, handle vulnerable customers,...
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https://www.dlapiper.com/en/insights/publications/2026/06/fca-consultation-consumer-duty-to-be-less-burdensome-clearer-and-more-proportionate
FCA consultation: Consumer Duty to be less burdensome, clearer and more proportionate for wholesale...
As part of the FCA's 5-year strategy, to be a smarter regulator, support growth, help consumers and fight crime, the FCA is now proposing to amend the Consumer...
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https://www.assetfinancepolicy.co.uk/post/six-actions-to-help-asset-finance-brokers-look-on-the-bright-side-of-consumer-duty
Six actions to help asset finance brokers look on the bright side of Consumer Duty
Mar 9, 2023 - Why the FCA's new consumer duty rules are no reason for asset finance brokers to stop providing their vital services to regulated customers.
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https://www.protechtgroup.com/en-gb/webinars/consumer-duty-regulatory-update-from-the-fca
Consumer Duty insights from the FCA: Transforming compliance into day two action.
Protecht and Fourtline is joining the FCA is looking for and how the FCA review on firms’ treatment of customers in vulnerable circumstances.
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https://eurekafinancial.com/courses/fca-consumer-duty/
FCA Consumer Duty Training Courses - Eureka Financial
Feb 23, 2026 - Attend this practical 1 day FCA Consumer Duty course and learn about the key requirements and impact on different financial services firms.
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https://muinmos.com/a-possible-farewell-to-the-consumer-duty-and-business-opportunities-in-compliance/
A Possible Farewell to the Consumer Duty, and Business Opportunities in Compliance
Oct 6, 2025 - A Possible Farewell to the Consumer Duty. Muinmos AI-powered Regulatory Classification Engine is the only solution in the market that performs fully automated...
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https://www.xcentium.com/blogs/beyond-compliance-how-uk-banks-can-meet-fca-consumer-duty-using-sitecoreai
Beyond Compliance: How UK Banks Can Meet FCA Consumer Duty Using SitecoreAI
The Consumer Duty regulation introduced by the Financial Conduct Authority (FCA) has fundamentally changed how UK banks must design, communicate, and deliver...
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https://dissolvedebt.co.uk/consumer-duty/
Consumer Duty - Dissolve Debt
Consumer Duty Information about the FCAs new Consumer Duty and how it aims to provide better outcomes for consumers.Free debt counselling, debt adjusting and...
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https://travelmarketsinsider.net/pit-adapting-the-airport-offer-to-a-new-consumer/
PIT: adapting the airport offer to a new consumer | Duty Free and Travel Retail News |Travel...
Sep 19, 2024 - Travel Markets Insider is the leading source of information on the Duty Free Markets of the Americas and the Caribbean.
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https://www.square4.com/cass-consumer-duty-and-cp25-37-more-than-a-tidy-up/
CASS, Consumer Duty and CP25/37: More Than a Tidy Up - Square4
Apr 22, 2026 - At first glance, Chapter 4 of the FCA’s Consultation Paper 25/37 looks like a welcome simplification of the Client Assets (CASS) regime...
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https://www.t-cnews.com/article/consumer-duty-managing-foreseeable-harm-in-the-advice-process
Consumer Duty: Managing foreseeable harm in the advice process | T-CNews
Sep 29, 2026 - In my last article (December’s edition), I talked about the fact that once Consumer Duty is implemented, ultimately the buck stops with individuals, not just…
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https://www.clearscore.com/learn/credit-cards/new-fca-rules-end-0-credit-card-deals
Did Consumer Duty spell the end of 0% credit card deals?
How did new regulations from the Financial Conduct Authority (FCA) impact 0% credit card deals?
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https://www.gaintogether.org/post/neurodiversity-at-the-heart-of-fca-consumer-duty-1
Neurodiversity at the heart of the FCA's Consumer Duty
Jul 28, 2023 - by Johnny Timpson OBE, Supervisory Board Member of GAIN GAIN welcomes the introduction of Consumer Duty and the FCA’s guidance and rules that will improve...
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https://www.vixio.com/webinars-and-videos/consumer-duty-a-blueprint-for-customer-trust
Consumer Duty: A Blueprint for Customer Trust
An expert panel reviews Consumer Duty since its UK launch — covering evolving expectations, key principles, obligations, and lessons learned for financial...
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https://www.financialreporter.co.uk/academy/consumer-duty-and-later-life-lending.html
Consumer Duty and later life lending | Financial Reporter
Carly Proudfoot, national account manager at Key Partnerships, explores how Consumer Duty applies to later life lending and how to deliver good customer...
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https://creode.co.uk/journal/the-next-phase-of-consumer-duty-what-the-fcas-enforcement-push-means-for-your-marketing/
The next phase of Consumer Duty 2026 | Creode
Oct 5, 2026 - The FCA has moved from telling firms what to expect to checking whether they're delivering. Find out how this impacts your marketing.
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https://www.ivendi.com/consumer-duty
iVendi | Consumer Duty
Helping motor retailers meet their Consumer Duty responsibilities by providing a single source of compliance, data protection, and consumer rights laws and...
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https://www.t-cnews.com/article/how-pension-dashboards-may-shape-the-new-consumer-duty
How pension dashboards may shape the new consumer duty | T-CNews
Sep 29, 2026 - It's already a commonplace that the Consumer Duty shifts the obligation on those providing financial services from "treating a customer fairly to treating…
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https://cleveland-co.com/consumer-duty-and-the-31st-july-deadline-are-you-compliant/
Consumer Duty and the 31st July deadline - Are you compliant? - Cleveland & Co | External in-house...
The Financial Conduct Authority’s Consumer Duty came into force on 31 July 2023, making it applicable to all new and existing products or services that are...
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https://www.authorisedcompliance.com/blog/your-consumer-duty-dashboard-is-not-evidence
Consumer Duty outcomes monitoring for credit brokers
A green dashboard does not prove good customer outcomes. Credit brokers and lenders need an evidence chain that connects Consumer Duty data to customer
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https://www.investmentweek.co.uk/news/4397480/fcas-plan-axe-consumer-duty-board-champions-questionable
FCA's plan to axe Consumer Duty board champions 'questionable'
Jan 20, 2025 - The FCA’s move to remove the Consumer Duty board champion role has been met with mixed reaction, with concerns raised as to whether this comes too soon.
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https://www.int-comp.org/insight/consumer-duty-data-to-demonstrate-compliance/
Consumer Duty: Data to demonstrate compliance
Priscilla Gaudoin of Ruleguard reflects on the critical role of data to meet the ongoing requirements of the Consumer Duty.
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https://dwfgroup.com/en-ie/news-and-insights/insights/2022/11/consumer-duty-enforcement
SM&CR/Consumer Duty enforcement | DWF Group
The FCA have made it very clear that they intend to actively enforce the requirements of the Consumer Duty post July 2023. Find out more.
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https://www.morganash.com/updates/vulnerable-customers-webinars/overcoming-conflicts-between-gdpr-and-consumer-duty
Overcoming conflicts between GDPR and Consumer Duty - MorganAsh
This webinar explores the intersection of Consumer Duty and GDPR, focusing on the data storage and privacy issues businesses must navigate to be compliant. We...
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https://acumon.com/blog/consumer-duty/
Consumer Duty: The Four Outcomes and Deadlines
The Consumer Principle, three cross-cutting rules and four outcomes, the annual board report, and the FCA consultation now proposing to narrow the scope.
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https://www.fouroaksfs.com/how-we-have-managed-consumer-duty/
How we have managed Consumer Duty - Four Oaks Financial Services
Dec 19, 2023 - A few weeks ago Martin was invited to London by Quilter to film a short presentation on how we have managed Consumer Duty. Find out more.
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https://www.turtlelaw.com/articles/navigating-the-consumer-duty-rules-in-fintech-contracts
Navigating the Consumer Duty Rules in Fintech Contracts — Frances Coyle
By defining roles and responsibilities in your contracts together with easy to understand usage guides for your internal teams (doesn’t everyone love a good...
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https://www.timeline.co/resources/consumer-duty-in-real-life-how-is-the-investment-team-acting-on-it-every-day
Consumer Duty in Real Life: how is the investment team acting on it every day?
Discover how our investment team integrates Consumer Duty into daily operations, ensuring client-focused outcomes through continuous improvement and...
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https://www.t-cnews.com/article/consumer-duty-the-buck-stops-with-you-not-just-your-processes
Consumer Duty – the buck stops with you not just your processes…… | T-CNews
Sep 29, 2026 - In my last article (October’s edition), I talked about the value of firms revisiting and updating their existing people related regulatory processes, e.g.…
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https://regplatform.com/news/consumer-duty-challenges-and-priorities-for-2024/
Consumer Duty Challenges for Insurers: A 2026 Guide
Sep 11, 2026 - The six Consumer Duty challenges insurers, brokers and MGAs still face, from fair value evidence to ongoing monitoring, and how to close each gap.
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https://dataondemand.co.uk/blogs/three-years-of-the-consumer-duty-the-honest-scorecard/
Three years of the Consumer Duty: the honest scorecard | Data on Demand
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https://www.morganash.com/updates/white-papers/consumer-duty-the-challenges-and-opportunities-of-ensuring-protection
Consumer Duty – the challenges and opportunities of ensuring protection - MorganAsh
This paper takes a balanced view of both the opportunities and the challenges of implementing a Consumer Duty strategy – and how everything revolves around the...
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https://alternativecreditinvestor.com/2023/02/27/investing-body-reacts-to-ministers-critique-of-consumer-duty/
Investing body reacts to minister’s critique of consumer duty - Alternative Credit Investor
Feb 27, 2023 - The Investing and Saving Alliance (Tisa) has reacted to the City of London minister’s critique of the consumer duty
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https://www.rbcompliance.co.uk/post/consumer-duty-implementation-plans-must-now-be-in-place
Consumer Duty Implementation: Plans Must Now Be In Place
Oct 27, 2022 - 31 October 2022 is a date that looms large for Senior Managers of financial services firms. And, unlike the UK Government’s budget, that date is set in stone....
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https://www.askattest.com/consumer-duty
FCA Consumer Duty Research & Compliance Tools | Attest
Jul 16, 2026 - Meet FCA requirements with confidence. Test products and messaging with diverse audiences, including vulnerable customers, at a flat cost.
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https://www.t-cnews.com/article/consumer-duty-an-opportunity-to-make-valuable-change-or-just-another-stop-on-the-route-to-compliance-fatigue
Consumer Duty – an opportunity to make valuable change or just another stop on the route to...
Sep 26, 2026 - It is certainly nearly upon us – Consumer Duty that is – and there can be barely anyone in the Advice industry that isn’t at least aware of it and the…
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https://www.kensingtonmortgages.co.uk/intermediaries/k-hub/latest-news/view/consumer-duty-rules-update
Consumer Duty rules update
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https://abc.ukgigroup.com/fscp-responds-to-fca-consultation-cp26-23-consumer-duty-scope-and-proportionality/
FSCP responds to FCA Consultation CP26/23 Consumer Duty – scope and proportionality | UKGI - Aviva
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https://hippodigital.co.uk/insights/single-customer-view-consumer-duty/
How to use a single customer view to deliver the best outcomes for Consumer Duty regulation - Hippo
Sep 15, 2025 - The FCA have launched the Consumer Duty regulation to protect vulnerable customers. Providing a single customer view will help deliver the best outcomes.
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https://guvnor.ai/guidance/fca-consumer-duty-implementation/
FCA Consumer Duty: compliance requirements | Guvnor
How to implement the FCA Consumer Duty in your firm. Covers the four outcomes (products/services, price/value, consumer understanding, consumer support),...
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https://aligra.co.uk/consumer-duty-boosts-role-for-smart-insurance-autoprotect-3/
Consumer Duty Boosts Role For Smart Insurance: AutoProtect - Aligra.co.uk - Temporary Or Permanent...
Apr 22, 2025 - Value-added product provider AutoProtect Group insists that as dealers reappraise products that offer fair value, Smart insurance should be considered
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https://www.morganash.com/updates/vulnerable-customers-webinars/evidencing-management-information-for-consumer-duty
Evidencing management information for Consumer Duty - MorganAsh
Roundtable discussion on 'Evidencing Management Information for Consumer Duty' with our expert speakers, James Edmonds Customer Experience Director at Investor...
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https://www.finopulse.com/stamp-duty-holiday-boosts-consumer-understanding-of-credit-scores-experian/
Stamp duty holiday boosts consumer understanding of credit scores: Experian - Finopulse
Aug 10, 2021 - The stamp duty holiday has driven consumer understanding of how credit scores work, according to Exp..
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CIDRA 2012: Consumer Insurance Disclosure Duty Explained | Apex
Jun 5, 2026 - CIDRA 2012 governs pre-contractual disclosure in UK consumer insurance, replacing the duty of disclosure with a duty to take reasonable care not to...
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https://www.tio.com.au/news/digital-duty-of-care-offers-a-rare-chance-to-embed-strong-consumer-protections-from-day-one
Digital Duty of Care offers a rare chance to embed strong consumer protections from day one - TIO
The TIO has welcomed proposed Digital Duty of Care and privacy reforms, calling for stronger complaint handling and independent dispute resolution.
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https://romanceuniversity.org/heavy-duty-rain-gear/
15 Best Heavy Duty Rain Gear of 2026 - Consumer Report
After hours researching and comparing all Heavy Duty Rain Gear on the market, we find out the Best Heavy Duty Rain Gear of 2021 from Amazon, HomeDepot,...
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