https://stctechsolutions.com/fighting-contact-center-burnout-in-2025-how-ai-and-smart-tech-are-helping-retain-agents/
Fighting Contact Center Burnout in 2025: How AI and Smart Tech Are Helping Retain Agents - STC...
Jul 25, 2025 - The contact center industry is in a retention crisis. Agent burnout has reached record levels in 2025, with some centers seeing annual turnover rates exceeding...
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