Sponsor of the Day:
Jerkmate
https://poly.ai/industries/consumer-services
CX agents for home services | PolyAI
Automate bookings, dispatch, and support calls for HVAC, plumbing, and home service businesses.
cx agentsservicespolyai
https://app.helply.com/
AI-powered CX agents
Helply is a platform that allows you to create AI Agents for your website. Improve your customer support and increase your sales with AI Agents.
ai powered cxagents
https://poly.ai/industries/financial-services
CX agents for banking | PolyAI
Secure, compliant CX agents for account inquiries, payments, and authentication in banking and finance.
cx agentsbankingpolyai
https://poly.ai/industries/hotels
CX agents for hospitality | PolyAI
Handle reservations, concierge requests, and guest services 24/7 with enterprise-grade CX agents.
cx agentshospitalitypolyai
https://poly.ai/industries/utilities
CX agents for energy and water | PolyAI
Handle outage reports, billing inquiries, and service requests for utility providers.
cx agentsenergywaterpolyai
https://poly.ai/industries/travel
CX agents for booking and support | PolyAI
Manage bookings, itinerary changes, and traveler support with conversational AI agents.
cx agentsbookingsupportpolyai
https://poly.ai/industries/healthcare
CX agents for patient experience | PolyAI
HIPAA-compliant CX agents for appointment scheduling, patient inquiries, and healthcare navigation.
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https://poly.ai/industries/telecom
CX agents for technical support | PolyAI
Handle troubleshooting, account management, and service inquiries for telecommunications providers.
cx agentstechnical supportpolyai
https://www.nojitter.com/ai-automation/regal-copilot-helps-cx-teams-build-ai-agents-faster
Regal’s Copilot helps CX teams build AI agents faster
Apr 17, 2026 - CEO Alex Levin says CX teams can use a natural language interface to describe the AI agent they want and the Copilot AI agent will build it for them.
build ai agentscx teamscopilothelpsfaster
https://www.nojitter.com/ai-automation/as-digital-agents-gain-autonomy-cx-leaders-confront-new-governance-gaps
As digital agents gain autonomy, CX leaders face governance gaps
Dec 17, 2025 - Agentic AI systems capable of making decisions without explicit prompts are forcing enterprises to rethink accountability.
digital agentscx leadersgovernance gapsgainautonomy
https://vida.io/solutions/bpos
AI Agents for BPOs & CX Outsourcing | Vida AI Agent OS
Enterprise AI Agent OS for BPOs and outsourcing providers. Scale capacity instantly, reduce SLA breaches, and improve margins with omnichannel AI agents.
ai agentscx outsourcingbposvida
https://www.avaya.com/en/solutions/ai-virtual-agent/
AI-Powered Virtual Agents for CX Automation | Avaya
Avaya AI Virtual Agent delivers 24/7 customer support, automating routine tasks and improving CX with intelligent, conversational self-service.
ai powered virtualcx automationagentsavaya
https://www.nojitter.com/ai-automation/7-tips-for-de-risking-the-use-of-ai-agents-for-cx
7 ways to make AI agents in CX less risky
Mar 4, 2026 - These essential tips assure AI agents function properly before and after they hit production.
make ai agents7 wayscxlessrisky
https://www.techtarget.com/searchcustomerexperience/news/366640519/RingCentral-AIR-Pro-automates-CX-with-agentic-agents
RingCentral AIR Pro automates CX with agentic agents | TechTarget
RingCentral's AIR Pro offers no-code agent-building tools, enterprise integrations and agentic capabilities to automate customer service.
air proagents techtargetringcentralautomatescx
https://www.five9.com/products/capabilities/ai-agents
AI Agents for CX - AI Agent Services & Platform | Five9
Five9 AI Agents delivers hyper-personalized, autonomous self-service by blending cutting-edge generative AI with conversational AI and NLP models. Learn more...
ai agentsservices platformcxfive9
https://www.nojitter.com/contact-centers/ai-in-cx-more-can-be-better-for-agents-and-customers
AI in CX: More can be better — for agents and customers
Mar 16, 2026 - An Enterprise Connect keynote panel featuring CCaaS leaders shared how AI boosts CX while also reducing agent stress.
aicxbetteragentscustomers
https://yellow.ai/
AI Agents for CX and EX Automation - Yellow.ai
Mar 27, 2026 - Enterprise AI agents powered by 15+ LLMs. Eliminates the trade-off between quality, cost and scale. Experience now.
ai agentscxexautomationyellow
https://www.cxtoday.com/contact-center/copilot-studio-real-time-voice-agents-dynamics-365-contact-center/
Microsoft Copilot Studio Real-Time Voice Agents for CX - CX Today
Microsoft launches real-time voice agents in Copilot Studio for Dynamics 365 Contact Center, bringing low-latency Voice AI to CX.
microsoft copilot studioreal time voicecx todayagents
https://appliedlabs.ai/
Applied Labs | On-Brand AI Agents for Customer Support & CX
Deploy advanced, on-brand AI agents that handle complex customer support and operational workflows across chat, email, voice, and more with high CSAT and...
applied labsbrand aicustomer supportagentscx
https://elevenlabs.io/agents/virtual-call-center-agent
Transform CX with Virtual Call Center Agents | AI-Powered Voice Solutions
Discover how AI-powered virtual call center agents enhance CX. Reduce costs, improve satisfaction, and empower your team with conversational AI agents and...
virtual call centeragents ai poweredtransform cxvoice solutions
https://www.puzzel.com/platform
Puzzel CX Ecosystem | Loved by agents, trusted by CX leaders
Puzzel CX Platform combines contact centre, self-service and AI. It's a single solution for handling all customer queries, for great customer experiences.
agents trustedpuzzelcxecosystemloved
https://www.workato.com/ja-JP/agentic/cx
Customer Experience Genies | AI Agents for CX and CSM | Workato
CX Genies are a suite of autonomous AI agents that deliver an always-on and personalized customer experience, elevating customer success and driving renewals.
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https://inkeep.com/
Inkeep - AI Agents for CX & Ops
The only Agent Platform where engineering and business teams can ship Agents together. Build with a No-Code Visual Builder or Developer Agents SDK with full...
ai agentsinkeepcxops
https://yellow.ai/roi-calculator/
ROI Calculator - AI Agents for Enterprise Cx & EX
Sep 24, 2025 - Project time and cost savings with Yellow.ai’s ROI calculator. Calculate automation savings, efficiency improvements, and more.
roi calculatorai agentsenterprise cxex
https://www.customerexperiencedive.com/news/home-depot-ai-phone-agents-affect-customer-support/818248/
Home Depot adds AI phone agents. How could it affect customer support? | CX Dive
The home improvement retailer saw significant time savings in a 50-store pilot and plans to expand the system to all U.S. stores during the coming year.
ai phone agentsdepot addsaffect customersupport cxcould
https://www.brainfishai.com/customers/transforming-cx-with-ambient-ai-agents
Transforming CX with ambient AI agents
ambient aitransformingcxagents