Sponsor of the Day:
Jerkmate
https://www.nojitter.com/contact-centers/talkdesk-cxa-operations-center-manages-ai-human-workforce
Talkdesk CXA Operations Center manages AI/human workforce
Mar 20, 2026 - As digital labor with specific roles, AI agents need to be managed as part and parcel of an organization’s entire workforce.
operations centerai humantalkdeskcxamanages
https://bluelena.io/our-solutions/bluelena-cxa/
BlueLena CXA (Customer Experience Automation) - BlueLena
Jun 1, 2025 - Discover what over 250 nonprofit and independent news organizations are using to grow audience, deepen reader relationships and generate sustainable funding...
customer experiencebluelenacxaautomation
https://www.commissioning.org/applyingforcxacertification/
Apply for CxA Certification - ACG: AABC Commissioning Group
Apr 20, 2026 - Read CxA Eligibility Requirements Table and Candidate Handbook.
applycxacertificationacgaabc