https://ewriteonline.com/event/coach-your-customer-service-agents-to-be-better-writers-workshop-at-cc-demo-conference/
Coach Your Customer Service Agents to Be Better Writers – Workshop at CC Demo conference - E-WRITE
Aug 28, 2017 - Your contact center needs agents who can write excellent email, chat, social media, and text to customers. However, many of your agents began their work life...
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