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https://www.nngroup.com/courses/application-ux/?lm=error-message-guidelines&pt=article Application Design | NN/G Live Online Course - NN/G Learn best practices to design, web-based and native desktop apps. Understand your users’ needs, goals, and workflows. application design nnlive online course https://www.nngroup.com/courses/application-ux/?lm=anti-mac-interface&pt=article Application Design | NN/G Live Online Course - NN/G Learn best practices to design, web-based and native desktop apps. Understand your users’ needs, goals, and workflows. application design nnlive online course https://www.nngroup.com/courses/web-page-design/?lm=responsive-web-design-definition&pt=article Web UX Design | NN/G Live Online Course - NN/G Strategically combine content, visuals, and interactive components to design successful web pages design nn glive online courseweb ux https://www.nngroup.com/courses/persuasive-emotional-design/ Persuasive & Emotional Design | NN/G Live Online Course - NN/G Create delightful experiences that touch, convince, and excite your audience design nn glive online coursepersuasiveemotional https://www.nngroup.com/courses/application-ux/ Application Design | NN/G Live Online Course - NN/G Learn best practices to design, web-based and native desktop apps. Understand your users’ needs, goals, and workflows. application design nnlive online course https://www.nngroup.com/articles/utility-navigation/ Utility Navigation: What It Is and How to Design It - NN/G Dec 20, 2017 - Utility navigation consists of secondary actions and tools, such as contact, subscribe, save, sign in, share, change view, print. design nn gutilitynavigation https://www.nngroup.com/articles/communicating-trustworthiness/ Trust or Bust: Communicating Trustworthiness in Web Design - NN/G Aug 31, 2019 - The Web is turning into a low-trust society, hurting the honest sites. Site design can communicate trustworthiness in several ways, though ultimately the... design nn gtrustbustcommunicatingweb https://www.nngroup.com/articles/generative-ui/ Generative UI and Outcome-Oriented Design - NN/G Oct 1, 2025 - GenUI promises highly personalized interfaces — a move from designing for many to tailoring for the individual. outcome oriented designgenerative uinn https://www.nngroup.com/articles/ten-usability-heuristics/ 10 Usability Heuristics for User Interface Design - NN/G Mar 17, 2026 - Jakob Nielsen's 10 general principles for interaction design. They are called user interface designusability heuristics10nn https://www.nngroup.com/people/kim-flaherty/ Kim Flaherty, Guest Speaker at NN/g, Experience Design and Journey-Management Consultant - NN/G Kim Flaherty is an experience design and journey-management consultant working independently through her consultancy, Resonant XD. guest speakerexperience designjourney managementkimflaherty https://www.nngroup.com/people/claire-jen/ Claire Jen | Design Assistant at NNGroup - NN/G Claire Jen is a Design Assistant at Nielsen Norman Group. She is pursuing an MS in Information Experience Design at Pratt Institute and previously worked as a... nngroup nn gdesign assistantclairejen https://www.nngroup.com/topic/visual-design/ Visual Design Articles, Videos, Reports, and Training Courses - NN/G articles videos reportstraining courses nnvisual design https://www.nngroup.com/articles/information-pipeline/ Boost Design Autonomy with an Information Pipeline - NN/G Apr 16, 2026 - A four-step framework for building influence over product direction by closing the information gaps that large, complex organizations create. nn gboostdesignautonomyinformation https://www.nngroup.com/courses/ai-for-design/?lm=ai-chatbots-design-guidelines&pt=article AI for Design Workflows | NN/G Live Online Course - NN/G Strategically leverage AI to enhance creativity, efficiency, and impact in everyday design work. Integrate AI into every stage of your design practice — from... design workflows nnlive online courseai https://www.nngroup.com/courses/design-tradeoffs/?lm=field-guide-to-ux-strategy&pt=youtubevideo Design Tradeoffs | NN/G Live Online Course - NN/G Enhance your judgment and resolve tough design challenges. nn g liveonline coursedesigntradeoffs https://www.nngroup.com/topic/persuasive-design/ Persuasive Design Articles, Videos, Reports, and Training Courses - NN/G Learn data-driven research findings and best practices about persuading and motivating users in Nielsen Norman Group articles, reports, and training courses. articles videos reportstraining courses nnpersuasivedesign https://www.nngroup.com/courses/architecting-and-managing-effective-design-systems/ Architecting and Managing Effective Design Systems | NN/G Live Online Course - NN/G Run design systems work as a strategy and a practice: how to identify the right problems to solve, align stakeholders around shared goals, and make strategic... nn g liveeffective designonline coursearchitectingmanaging https://www.nngroup.com/videos/service-design-metrics/?lm=use-ai-responsibly-in-analysis&pt=youtubevideo Service Design Metrics Shifting (Video) - NN/G As AI becomes central to service delivery, traditional service metrics must evolve — new measures will assess AI-to-AI performance, human-AI collaboration,... service design metricsshifting video nn https://www.nngroup.com/articles/crosscultural-design/ Modify Your Design for Global Audiences: Crosscultural UX Design - NN/G Mar 23, 2021 - Crosscultural design adaptations range from translation to localization. Researching general and contextual cultural differences helps you decide what type of... ux nn gglobal audiencesmodifydesigncrosscultural https://www.nngroup.com/articles/errors-forms-design-guidelines/?lm=error-message-guidelines&pt=article 10 Design Guidelines for Reporting Errors in Forms - NN/G Dec 12, 2024 - Help users recover from errors by clearly identifying the problems and allowing users to access and correct fields easily. 10 designguidelinesreportingerrorsforms https://www.nngroup.com/people/ricardo-figueiredo/ Ricardo Figueiredo | Design Assistant at NNg - NN/G Ricardo Figueiredo is a Portuguese graphic designer based in Porto. He has a bachelor’s degree in Communication Design from U. Porto Fine Arts University. He... design assistantricardofigueiredonng https://www.nngroup.com/books/design-for-a-better-world-meaningful-sustainable-h/ Design for a Better World - NN/G better worldnn gdesign https://www.nngroup.com/courses/ai-for-design/?lm=genui-vs-vibe&pt=article AI for Design Workflows | NN/G Live Online Course - NN/G Strategically leverage AI to enhance creativity, efficiency, and impact in everyday design work. Integrate AI into every stage of your design practice — from... design workflows nnlive online courseai https://www.nngroup.com/people/christian-rohrer/ Christian Rohrer | Guest Speaker at NN/G, VP of Design at TD Bank at TD Bank - NN/G Christian Rohrer is the VP of Design at TD Bank and the Founder and Principal of XD Strategy, a UX-strategy consultancy. He is a veteran of digital de... guest speakertd bankchristianrohrernn