https://www.gov.uk/government/publications/disabled-customers-experiences-of-hmrc-services
Disabled customers' experiences of HMRC services - GOV.UK
Research into disabled customers' interactions with HMRC and how support services can be improved.
disabled customersservices govexperienceshmrcuk
https://www.which.co.uk/news/article/banks-failing-to-support-disabled-customers-aROeo1O9ayfc
Banks failing to support disabled customers - Which?
A unique Which? survey has exposed the challenges disabled people face when carrying out everyday banking tasks - and the banks that don't do enough to remove...
to supportdisabled customersbanksfailing