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https://www.verint.com/blog/the-harel-group-improves-customer-satisfaction-and-reduces-churn-with-verint-workforce-engagement-technology/ The Harel Group Improves Customer Satisfaction and Reduces Churn with Verint Workforce Engagement... May 9, 2025 - Learn how the Harel Group financial services company used Verint to enhance customer loyalty with speech analytics, recording and quality management. harel groupcustomer satisfactionworkforce engagementimprovesreduces