https://aclanthology.org/2023.acl-long.494/
Modeling User Satisfaction Dynamics in Dialogue via Hawkes Process - ACL Anthology
Fanghua Ye, Zhiyuan Hu, Emine Yilmaz. Proceedings of the 61st Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers). 2023.
user satisfactionin dialoguehawkes processmodelingdynamics