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https://www.hfsresearch.com/news/page/2/ News - HFS Research Jul 21, 2025 - The latest insights and industry coverage featuring the HFS team. The trusted analyst partner to help solve problems, create solutions, and bring big ideas to... hfs research news https://www.hfsresearch.com/ Home - HFS Research Apr 14, 2026 - A global business research consultancy founded in 2010, we’ve become market leaders through reputation and our proprietary research. hfs research https://www.hfsresearch.com/terms-conditions/ Terms & Conditions - HFS Research terms conditions hfs research https://www.hfsresearch.com/ai-first-deal-lab/ AI-First Deal Lab - HFS Research Jan 30, 2026 - The HFS AI-First Deal Lab is our bold new advisory service that helps enterprises and providers escape the outdated outsourcing model and build sourcing... ai first hfs research deal lab https://www.hfsresearch.com/travel-hospitality-logistics/ Travel, Hospitality & Logistics - HFS Research Jul 22, 2025 - HFS on Travel, Hospitality, and Logistics A collection of the latest views from the HFS analyst team on travel, hospitality, and logistics. Subscribe to travel hospitality hfs research logistics https://www.hfsresearch.com/engineering-services/ Digital Engineering Services - HFS Research Sep 3, 2025 - HFS on Digital Engineering Services A collection of the latest views from the HFS analyst team on digital engineering services. Subscribe to bold, digital engineering services hfs research https://www.hfsresearch.com/research/firstsource-cx-media-giant-transform/ Firstsource rewired CX for a media giant; transform yours next - HFS Research Dec 9, 2025 - Firstsource helped a media giant transform CX with digital-first touchless journeys, cutting costs and boosting customer loyalty. media giant hfs research firstsource rewired cx https://www.hfsresearch.com/retail-consumer/ Retail & Consumer Products - HFS Research Jul 22, 2025 - HFS on Retail and Consumer Packaged Goods A collection of the latest views of the HFS analyst team on retail and consumer packaged goods. Subscribe to retail consumer products hfs research https://www.hfsresearch.com/competitive-intelligence/ Competitive Intelligence - HFS Research Jul 22, 2025 - A one-stop-shop for insights about the leading vendors in IT and business process services as well as the emerging tech market. intelligence hfs research competitive https://www.hfsresearch.com/research/stop-automating-process-debt/ Stop automating process debt to get better outcomes - HFS Research Apr 13, 2026 - Agentic AI exposes process debt rooted in tacit knowledge, limiting outcomes unless decision logic is made executable. outcomes hfs research get better stop automating process https://www.hfsresearch.com/research/agent-next-ops-leaders/ Agent-only companies show what’s next for Ops leaders - HFS Research Apr 3, 2026 - Ops leaders across the enterprise must learn from the lessons of emerging autonomous organizations. hfs research agent companies show next https://www.hfsresearch.com/energy-utilities/ Energy & Utilities - HFS Research Dec 15, 2025 - HFS on Energy and Utilities A collection of the latest views of the HFS analyst team on energy and utilities. Subscribe to bold, unfiltered insights energy utilities hfs research https://www.hfsresearch.com/global-advisory-board/ Global Advisory Board - HFS Research Apr 17, 2026 - The HFS Global Advisory Board is a collective of elite leaders who’ve shaped some of the most significant business and technology transformations of our time. global advisory board hfs research https://www.hfsresearch.com/automation-process/ Automation and Process Intelligence - HFS Research Jul 22, 2025 - A collection of the latest views of the HFS analyst team on automation and process intelligence. intelligence hfs research automation process https://www.hfsresearch.com/research-category/market-impact-report/ Market Impact Report Archives - HFS Research market impact report archives hfs research https://www.hfsresearch.com/team/hansa-iyengar/ Hansa Iyengar - HFS Research Mar 6, 2026 - Hansa Iyengar leads the banking, financial services (BFS), and IT services research practice at HFS Research. She focuses on delivering practical,... hfs research hansa iyengar https://www.hfsresearch.com/manufacturing/ Manufacturing - HFS Research Apr 1, 2026 - HFS on Industrial Manufacturing A collection of the latest views from the HFS analyst team on Industrial manufacturing. Subscribe to bold, unfiltered hfs research manufacturing https://www.hfsresearch.com/enterprise-platforms/ Enterprise Platforms - HFS Research Sep 3, 2025 - HFS on Enterprise Platforms A collection of the latest views of the HFS analyst team on Enterprise Platforms. Subscribe to bold, unfiltered insights enterprise platforms hfs research https://www.hfsresearch.com/research/scaling-enterprise-ai-requires-an-always-on-intelligence-layer-the-iopex-model/ Scaling enterprise AI requires an always-on intelligence layer: the iOPEX model - HFS Research Apr 15, 2026 - CIOs are questioning if traditional services result in business outcome, creating demand for AI-native specialists such as iOPEX. scaling enterprise ai intelligence layer hfs research requires always https://www.hfsresearch.com/research/capgemini-agentic-services-capabilities-2026/ Capgemini: Agentic Services Capabilities, 2026 - HFS Research Mar 30, 2026 - A look at how Capgemini performed in the HFS Horizons: Agentic Services, 2026. agentic services hfs research capgemini capabilities 2026 https://www.hfsresearch.com/people-and-process-change/ People and Process Change - HFS Research Jul 22, 2025 - A collection of the latest views from the HFS analyst team on people and process change. process change hfs research people https://www.hfsresearch.com/subscribe/ Subscribe - HFS Research Jul 24, 2025 - Subscribe for Unfiltered Insights Be the first to access cutting-edge research, sharp perspectives, and exclusive event updates. How can we help you?We hfs research subscribe https://www.hfsresearch.com/artificial-intelligence/ Artificial Intelligence - HFS Research Jul 22, 2025 - A collection of the latest views from the HFS analyst team on artificial intelligence. intelligence hfs research artificial https://www.hfsresearch.com/research/umass-memorial-proves-access-to-clinical-care-is-key-to-good-patient-outcomes/ UMass Memorial proves access to clinical care is key to good patient outcomes - HFS Research Apr 18, 2023 - Expert partners and committed leadership are critical to ensure patients can access the right care at the right time. outcomes hfs research umass memorial clinical care proves access https://www.hfsresearch.com/tech-media-and-telecom-tmt/ Tech, Media and Telecom (TMT) - HFS Research Jul 22, 2025 - HFS on Technology, Media, and Communications A collection of the latest views from the HFS analyst team on technology, media, and communications. tech media hfs research telecom tmt https://www.hfsresearch.com/team/david-cushman/ David Cushman - HFS Research Mar 6, 2026 - David Cushman is an executive research leader for HFS Research. He has a long-term focus on emerging technology, tracking OneOffice™ and OneEcosystem™ hfs research david cushman https://www.hfsresearch.com/services-as-software/ Services-as-Software: Redefining How We Deliver Outcomes - HFS Research Mar 19, 2026 - We’re entering an era of Services-as-Software (SaS), where delivering outcomes no longer relies on traditional services. Instead, outcomes hfs research services software redefining deliver https://www.hfsresearch.com/team/philfersht/ Phil Fersht - HFS Research Feb 25, 2025 - Phil Fersht is widely recognized as the world's leading industry analyst focusing on business operations and technology transformation, spanning more than two... hfs research phil https://www.hfsresearch.com/research-category/competitive-intelligence/ Competitive Intelligence Archives - HFS Research competitive intelligence hfs research archives https://www.hfsresearch.com/contact/ Contact - HFS Research Jul 22, 2025 - How can we help you? We love to discuss big ideas and the future of business. Need a deep dive on the next big thing? Aren't sure how to approach an hfs research https://www.hfsresearch.com/team/ Meet the Team - HFS Research Apr 20, 2026 - We’re innovators and disruptors in the research and analysis industry—perfectly suited to helping our clients be the innovators and disruptors in theirs. hfs research meet team https://www.hfsresearch.com/data-and-decisions/ Data and Decisions - HFS Research Aug 19, 2025 - A collection of the latest views from the HFS analyst team on data and decisions. hfs research data decisions https://www.hfsresearch.com/hfs-trust-center/ HFS Research Trust Center - HFS Research Oct 23, 2025 - HFS Research is committed to ensuring the confidentiality, integrity, security, and availability of your data. This is how we comply with industry standards... hfs research trust center https://www.hfsresearch.com/fa/ Finance & Accounting - HFS Research finance accounting hfs research https://www.hfsresearch.com/research/corestacks-bettercloud-deal-siloed/ CoreStack’s BetterCloud deal marks the end of siloed governance - HFS Research Apr 3, 2026 - CoreStack’s acquisition of BetterCloud is all about creating an agentic governance OS that works across apps, data and workflows. hfs research bettercloud deal marks end https://www.hfsresearch.com/research/banking-payments-playbook/ Banking and payments firms, update your transformation playbook to be domain-native - HFS Research Apr 17, 2026 - Opus is embracing the Services-as-Software™ model to challenge the status quo. payments firms hfs research banking update transformation https://www.hfsresearch.com/team/dana-daher/ Dana Daher - HFS Research Mar 6, 2026 - Dana Daher is an Executive Research Leader at HFS Research, spearheading research initiatives in emerging technologies and employee experience. With a unique... hfs research dana daher https://kpmg.com/xx/en/our-insights/ai-and-technology/kpmg-named-a-market-leader-by-hfs-in-generative-enterprise-services-2025.html KPMG named a Market Leader by HFS Research in Generative Enterprise Services 2025 Oct 8, 2025 - KPMG recognized by HFS Horizon for AI-led enterprise transformation with a human-centric and risk-appropriate approach. kpmg named market leader hfs research enterprise services generative https://www.hfsresearch.com/research/hcltech-next-gen-it-infrastructure-services-capabilities-2026/ HCLTech: Next-gen IT Infrastructure Services Capabilities, 2026 - HFS Research Apr 1, 2026 - A look at how HCLTech performed in the HFS Horizons: Next-gen IT Infrastructure Services, 2026. next gen infrastructure services hfs research hcltech capabilities https://www.hfsresearch.com/news/ News - HFS Research Jul 21, 2025 - The latest insights and industry coverage featuring the HFS team. The trusted analyst partner to help solve problems, create solutions, and bring big ideas to... hfs research news https://www.hfsresearch.com/blockchain/ Blockchain - HFS Research Jul 22, 2025 - A collection of the latest views from the HFS analyst team on blockchain. hfs research blockchain https://www.hfsresearch.com/careers/ Careers - HFS Research Mar 19, 2026 - We’re growing fast. See if we have an opening that’s right for you. Feel free to apply using LinkedIn above or send us an email expressing interest to... hfs research careers https://www.hfsresearch.com/esg/ Environmental, Social, and Governance - HFS Research Dec 18, 2025 - HFS on Sustainability and ESG A collection of the latest views of the HFS analyst team on Sustainability and Environmental, Social, and Governance. environmental social hfs research governance https://www.hfsresearch.com/challenger-series/ HFS Challenger Series - HFS Research Feb 10, 2026 - Market Challenger Reports, Bite-size insights into up-and-coming IT services providers. challenger series hfs research https://www.hfsresearch.com/videocast/ HFS Videocasts - HFS Research Mar 24, 2026 - HFS Videocasts feature real and unfiltered views of today's industry as well as insight on where the world is headed. Browse this page and you'll see latest... hfs videocasts research