https://www.ncat.uk/document/hovercare-ambassadors-put-accessibility-at-the-forefront-of-customer-service/
HoverCare ambassadors put accessibility at the forefront of customer service - National Centre for...
Case study on how Hovertravel's HoverCare ambassadors undertake specialised disability awareness training and use what they have learned to support...
at the forefrontcustomer servicehovercareambassadorsput