https://www.retaildive.com/news/retail-returns-Alix-Partners-omnichannel/513979/
In-store returns offer most economic benefit for retailers | Retail Dive
Though methods and costs may vary, most consumers prefer an in-store return option as well, according to a new report.
in store returnseconomic benefitfor retailersoffer
https://www.supplychaindive.com/news/study-shoppers-in-store-returns-reverse-logistics-XPO/508053/
Study: Online shoppers prefer easy in-store returns | Supply Chain Dive
The results suggest that the quality of reverse logistics is extremely important to customer satisfaction.
in store returnsstudy onlinesupply chainshoppersprefer