https://userapps.support.sap.com/sap/support/knowledge/en/3579601
3579601 - Inbound Emails Creating Duplicate Cases in SAP Service Cloud Version 2
Users report that inbound emails sometimes create duplicate cases in SAP Service Cloud Version 2, even when there are already existing cases for the same...
sap service cloudinbound emails
https://help.thrivedesk.com/en/troubleshooting-missing-inbound-emails
Troubleshooting Missing Inbound Emails
Inbound email refers to any message being sent to your ThriveDesk Inbox. This includes:Messages sent to your custom support address (e.g.,...
troubleshootingmissinginboundemails
https://help.crisp.chat/en/article/how-to-troubleshoot-inbound-email-issues-emails-sent-by-users-not-received-in-crisp-1iebgz5/
How to troubleshoot inbound email issues (emails sent by users not received in Crisp) | Crisp...
Troubleshoot inbound emails that do not appear in your Crisp Inbox and understand why some messages may be rejected before they reach your team.
how to troubleshoot