https://www.manageengine.com/eu/network-monitoring/help/log-a-ticket-in-opmanager.html
Log a ticket | OpManager Help
You can log the alarms from OpManager as tickets in the ITSM tool. Know more about how to configure notification profiles for logging tickets.
log a ticketopmanagerhelp
https://rsaweb.zohosites.eu/
Log a ticket | RSAWEB ticket logging
log a ticketrsaweblogging