https://www.customerexperiencedive.com/news/1-800-flowers-revitalize-experience-loyalty/759532/
How 1-800-Flowers plans to revitalize its experience, loyalty program | CX Dive
The gift retailer has fallen behind with regards to customer expectations and technology changes, according to CEO Adolfo Villagomez.
flowersplansrevitalizeloyalty
https://noaignite.com/case-studies/maxbo/
Maxbo Case Study | Loyalty Program & CX Platform
Discover how NoA Ignite helped Maxbo launch a nationwide Voyado-powered loyalty program in just 3 months—reaching 100,000 members in ten weeks.
case study loyaltycx platform
https://www.customerexperiencedive.com/news/asos-loyalty-program-turnaround-effort/752734/
ASOS launches loyalty program as part of turnaround effort | CX Dive
Base membership perks include early access to product drops and a birthday discount, while higher tiers can access exclusive sales and invitations to in-person...
launches loyaltyasosprogramcx
https://www.customerexperiencedive.com/news/what-makes-for-a-good-loyalty-program/752108/
What makes for a good loyalty program? | CX Dive
The elements will depend on a brand’s customer base, industry and competition. But analysts and loyalty leaders identified commonalities across successful...
loyalty program cxmakesgood