https://the-decoder.com/air-canada-held-responsible-for-chatbots-misleading-advice-on-airfares/
Air Canada held responsible for chatbot's misleading advice on airfares
Feb 17, 2024 - Air Canada must compensate a British Columbia passenger after its chatbot misled him about airfares.
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https://www.rswebsols.com/news/ai-chatbots-offer-misleading-advice-to-please-users-raising-concerns/
AI Chatbots Provide Misleading Advice, Raising Serious Concerns
Apr 5, 2026 - AI chatbots are giving misleading advice to please users, sparking major concerns about trust, accuracy, and the future of automated communication.
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