https://www.lumar.io/blog/best-practice/nancy-rademaker-customer-centricity/
Nancy Rademaker: The X factor of customer centricity - Lumar
Oct 11, 2022 - Read our recap of Nancy Rademaker's keynote talk from DeepCrawl Live 2020 exploring why customer eccentricity is the new digital imperate.
the x factornancy rademakercustomer centricity