https://www.juniper.net/documentation/us/en/hardware/qfx5230/topics/task/qfx5230-64cd-return.html
If you need to return a device or hardware component to Juniper Networks for repair or replacement, obtain a Return Material Authorization (RMA) number from...
return material authorizationcustomer supportobtainjuniper
https://support.microsoft.com/en-us/topic/kb2755533-how-to-obtain-the-latest-service-pack-for-sql-server-2012-aea27612-81a4-357d-b6f6-c1eeb5966768
Provides information about how to download service packs for SQL Server 2012. Also includes information about fix lists for service packs.
service packobtainlatestsql