https://www.thetradedesk.com/resources/streamline-your-cross-channel-marketing-with-omnichannel-optimization
Streamline cross-channel marketing with omnichannel optimization | The Trade Desk
This new Kokai update has built-in control groups, automates cross-channel delivery, and more to help you prove the value of your omnichannel strategy.
cross channel marketingomnichannel optimizationthe tradestreamlinedesk
https://www.prnewswire.com/in/news-releases/how-workforce-optimization-puts-supervisors-in-the-driver-s-seat-to-achieve-omnichannel-excellence-898867238.html
How Workforce Optimization Puts Supervisors in the Driver's Seat to Achieve Omnichannel Excellence
/PRNewswire/ -- An important outcome of the increasing demand for omnichannel engagement is contact centers' push to replace fragmented customer interactions...