https://developer.zendesk.com/api-reference/agent-availability/omnichannel_routing_queues/omnichannel_routing_queues/
Omnichannel Routing Queues | Zendesk Developer Docs
Developer documentation for products at Zendesk
omnichannel routingqueueszendeskdeveloperdocs
https://www.researchandmarkets.com/reports/5311523/contact-center-software-market-by-component
Contact Center Software Market by Component (Solutions (Omnichannel Routing, Reporting &...
The Global Contact Center Software Market, valued at USD 41.9B in 2023, is projected to reach USD 109.7B by 2028, growing at a 21.2% CAGR.
contact center softwareby componentomnichannel routingmarketsolutions