https://support.supportlogic.com/support/solutions/articles/73000607392-opening-a-case-in-crm-from-supportlogic-ui
Opening a case in CRM from SupportLogic UI : Education & Support Portal
opening a caseeducation supportcrm
https://support.brightcove.com/support/opening-case-with-brightcove-support.html
Opening a Case with Brightcove Support
In this topic you will learn how to use the Brightcove Support Portal to open a case with Brightcove Support.
opening a casebrightcovesupport