https://www.ama-assn.org/practice-management/sustainability/can-non-physician-care-team-members-respond-patient-messages
Get real answers from the AMA to common myths about who can respond to patient messages.
care team memberspatient messagesnonphysicianrespond
https://www.techtarget.com/patientengagement/news/366633175/AI-drafted-patient-portal-messages-save-7-on-response-times
Research revealed that using an AI-drafted patient portal message reduced the amount of time it takes for clinicians to respond, but other inefficiencies...
patient portalresponse timesaidraftedmessages