https://www.forrester.com/cx-cast/417-practitioner-stories-scaling-journey-management-at-grundfos/
417: Practitioner Stories: Scaling Journey Management At Grundfos - Forrester
Cecilie Kobbelgaard was tasked with driving journey orchestration at Grundfos. But the Global Customer Journey Manager recognized that the organization needed...
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https://www.forrester.com/cx-cast/352-customer-centric-culture-at-linkedin/
352: Practitioner Stories: Customer-Centric Culture At LinkedIn - Forrester
Aug 2, 2024 - Sam Stern, Senior Manager of CX at LinkedIn, returns for a discussion on customer-centric culture. Along with a candid assessment of the current state of...
practitioner storiescustomer centricat linkedin352culture
https://www.forrester.com/cx-cast/444-practitioner-stories-curbing-coordination-tax-at-ridepanda/
444: Practitioner Stories: Curbing Coordination Tax At Ridepanda - Forrester
In this episode, CX Cast co-host Angelina Gennis speaks with Cassidy Grace, CX Manager at Ridepanda about what it takes to scale CX in a B2B2C model without...
practitioner stories444curbingcoordinationtax
https://www.forrester.com/cx-cast/episode-391-practitioner-stories-creating-a-cx-change-factory-at-e/
Episode 391: Practitioner Stories: Creating A CX Change Factory At E&
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