https://handbook.gitlab.com/handbook/engineering/infrastructure-platforms/incident-management/on-call/best-effort-rotations/
On-Call Processes and Policies - Best Effort Rotations | The GitLab Handbook
Some systems use a best-effort rotation rather than an on-call system. For example, the Release Managers rotation is best effort where a pair of engineers are...
processes and policieson callbest effort
https://handbook.gitlab.com/handbook/engineering/infrastructure-platforms/incident-management/on-call/tier-2/
On-Call Processes and Policies - Tier 2 | The GitLab Handbook
May 6, 2026 - Tier 2 Rotations refer to on-call rotations that respond to pages where a human makes a decision to page a team member for support. Subject Matter Experts...
processes and policieson calltiergitlabhandbook