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https://jeffpar.github.io/kbarchive/kb/113/Q113014/ Q113014: Bookshelf: QuickShelf/QuicKeys Misses Some Keystrokes | KnowledgeBase Archive An Archive of Early Microsoft KnowledgeBase Articles bookshelf misses keystrokes knowledgebase archive https://jeffpar.github.io/kbarchive/kb/099/Q99267/ Q99267: Bookshelf: QuicKeys Dialog Adds CTRL Key to Invalid Entries | KnowledgeBase Archive An Archive of Early Microsoft KnowledgeBase Articles