https://community.atlassian.com/forums/Jira-Service-Management/Issue-is-Closed-customer-reactes-back-to-reopend/qaq-p/2706822
Solved: Issue is Closed customer reactes back to reopend
May 23, 2024 - Solved: Hello, How do I create a automation so that when customers respond to the issue in the service portal, it automatically reopens or goes to
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