https://www.pcgamer.com/hardware/asus-tone-deaf-response-to-ongoing-rma-support-issues-isnt-going-to-encourage-me-to-keep-recommending-asus-tech/
Asus' tone deaf response to ongoing RMA support issues | PC Gamer
May 16, 2024 - Asus has apologised "for any confusion" RMA customers might have experienced and is implementing three "actions to optimize the customer repair experience."
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