https://www.decisionmarketing.co.uk/news/bot-rot-sets-in-as-brits-crave-human-cx-over-robot-hell
Bot rot sets in as Brits crave human CX over robot hell - DecisionMarketing
Aug 20, 2025 - Bot rot sets in as Brits crave human CX over robot hell. Trustpilot study reveals that nothing can replace human connection and empathy
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