Robuta

https://zapier.com/apps/groove/integrations/salesforce/837/create-new-salesforce-cases-from-new-groove-tickets Create new Salesforce cases from new Groove tickets Salesforce is often the system of record for anything customer related. This Salesforce Groove integration allows you to send any new tickets from Groove into... create newsalesforce casesgroovetickets https://zapier.com/apps/productboard/integrations/salesforce/22363/add-customer-feedback-from-new-salesforce-cases-to-productboard-as-notes Add customer feedback from new Salesforce cases to Productboard as notes If your company is collecting all customer details through Salesforce, it would be most helpful for you to bring that data into productboard. Use this Zapier... add customerfeedback fromsalesforce casesnew https://zapier.com/apps/salesforce/integrations/slack/68939/send-new-salesforce-cases-in-slack-channel-messages Send new Salesforce cases in Slack channel messages Does your support team's response time need to improve? If so, this integration can help. When active, it posts every new Salesforce case to the Slack channel... salesforce casesslack channelsendnewmessages https://trailhead.salesforce.com/zh-CN/trailblazer-community/feed/0D54S00000A8legSAB cases assignment via process | Salesforce Trailblazer Community Dear All, I created a process that assigns a case owner automatically depending of the type and subtype fields. The problem is once assigned, I can t casesassignmentviaprocesssalesforce https://trailhead.salesforce.com/de/trailblazer-community/feed/0D54S00000A8YF4SAN email management from cases | Salesforce Trailblazer Community Hi, I am a service manager. I have tons of emails to answer and about 65 open cases at any given time. Trying to manage this entirely out of email managementcasessalesforcetrailblazercommunity https://trailhead.salesforce.com/zh-CN/trailblazer-community/feed/0D54S00000C4wSoSAJ Reporting on all Parent cases | Salesforce Trailblazer Community I am looking to see if it is possible to show in a report all of the cases that stemmed from the original parent. In the below image I show the reportingparentcasessalesforcetrailblazer https://trailhead.salesforce.com/pt-BR/trailblazer-community/feed/0D54V00007UvaLJSAZ I not found recent cases in custom | Salesforce Trailblazer Community I need complete the activity and u need custom page and add recent case in custom component. When I'll add app "Recent case", the serch box not found not foundrecent casescustomsalesforcetrailblazer https://developer.salesforce.com/docs/industries/communications/guide/TMF648use-cases.html TMF648 v4 Use Cases | Use Cases | Communications Cloud TM Forum API | Salesforce Developers In general, we can consider the various use casescommunications cloudtm forumapi salesforce https://trailhead.salesforce.com/es-MX/trailblazer-community/feed/0D54S00000A8H3tSAF Cases Not Rolling up to Accounts? | Salesforce Trailblazer Community I'm not sure if I'm doing something wrong, but we have cases that have contacts related to them. Each contact is attached to an account, but when the up tocasesrollingaccountssalesforce https://trailhead.salesforce.com/ko/trailblazer-community/feed/0D5KX00000MZm950AD Reassign Cases when agent goes | Salesforce Trailblazer Community Is it possible to create a non-code solution to have a case that an Agent accepts from a queue using Omni-Channel to have that same case reassigned reassigncasesagentgoessalesforce https://trailhead.salesforce.com/es/trailblazer-community/feed/0D54S00000A7tBHSAZ how to link cases | Salesforce Trailblazer Community Hi, How can we link cases together? Thanks, Dave Swensen Adapx Help Desk how to linkcasessalesforcetrailblazercommunity https://developer.salesforce.com/docs/industries/communications/guide/product-offering-price-use-cases.html Product Offering Price Use Cases | Use Cases | Communications Cloud TM Forum API | Salesforce... product offeringuse casescommunications cloudtm forumprice https://trailhead.salesforce.com/es/trailblazer-community/feed/0D54S00000A8MciSAF cases without approvals | Salesforce Trailblazer Community How can we create a report to give us all Case records that have not been submitted for Approval? caseswithoutapprovalssalesforcetrailblazer https://trailhead.salesforce.com/es/trailblazer-community/feed/0D54S00000FWvM9SAL How to make a report to show cases | Salesforce Trailblazer Community I am trying to make a report that shows "lapsed cases" so that I can see which cases have not received a response, meaning an email or a call logged how to make a reportshow casessalesforcetrailblazercommunity https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000003IAR3EAO&tab=r&revId=a6H3u000000byXrEAI Case Merge Premium: Automatically Detect and Merge Duplicate Cases | Salesforce AppExchange Case Merge Premium is a Salesforce-native app that automatically detects and merges duplicate cases. Increase service rep productivity and improve the quality... casemergepremiumautomaticallydetect https://trailhead.salesforce.com/zh-CN/trailblazer-community/feed/0D54V00007T4JwQSAV Issue with Cases and Milestones | Salesforce Trailblazer Community Hi, I have the following code that is called by the Before Insert Trigger on a Case, this should update the Business Hours depending on the country issuecasesmilestonessalesforcetrailblazer https://trailhead.salesforce.com/zh-CN/trailblazer-community/feed/0D5KX00000MZm950AD Reassign Cases when agent goes | Salesforce Trailblazer Community Is it possible to create a non-code solution to have a case that an Agent accepts from a queue using Omni-Channel to have that same case reassigned reassigncasesagentgoessalesforce https://trailhead.salesforce.com/de/trailblazer-community/feed/0D54V00007cmKGcSAM Percentage of WorkOrders/Cases | Salesforce Trailblazer Community Hi All! I have allready set up Time Tracking for status changes on WorkOrder so I have information about how long time was spent in each status as percentageworkorderscasessalesforcetrailblazer https://trailhead.salesforce.com/ko/trailblazer-community/feed/0D54V000076Bh8zSAC How to Add "Cases for Parent | Salesforce Trailblazer Community Hi Guys, does anybody know how to add "Cases for Parent Contact" to Case Record Page? Is it a "Related Record Component"? Or "Related List"? It should how to addfor parentcasessalesforcetrailblazer https://trailhead.salesforce.com/es-MX/trailblazer-community/feed/0D5KX00000kQixd0AC Calculation to Get only Cases where | Salesforce Trailblazer Community Hi All, I am trying to get Cases where the only two conditions are met. A case with both CodeType 'Install' and 'Complete' and both Status 'Closed'. to getcalculationcasessalesforcetrailblazer https://www.salesforce.com/in/marketing/resources/ai-for-marketers-workbook/?d=pb&bc=OTH Download Workbook | Marketing Use Cases in the Age of AI and Agents | Salesforce IN Discover how AI transforms marketing. Learn strategies for smarter segmentation, personalisation, and automation in the "Marketing Use Cases in the Age of AI... in the age of aimarketing use cases https://trailhead.salesforce.com/fr/trailblazer-community/feed/0D54S00000BtPJxSAN Make Specific Cases not visible to | Salesforce Trailblazer Community I have created a case record type (Privacy Cases) that I only want visible to system admins. I have Service Agents that can still see these cases not visiblemakespecificcasessalesforce https://trailhead.salesforce.com/zh-CN/trailblazer-community/feed/0D54S00000A90cPSAR Remove Twitter Cases | Salesforce Trailblazer Community I do not want twitter tags to become cases and connot find how to turn it off. Anyone have ideas? Thank you removetwittercasessalesforcetrailblazer https://www.salesforce.com/agentforce/use-cases/?bc=OTH AI Agent Use Cases | Salesforce Jun 30, 2026 - Explore how Agentforce can transform your business with real-world use cases using ai agents to improve efficiency and drive growth. ai agent use casessalesforce https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000kSDj40AG After hours cases logged | Salesforce Trailblazer Community I would like to see cases which are created between specific times in a day. Where case created date is between 5PM and 8AM after hourscasesloggedsalesforcetrailblazer https://trailhead.salesforce.com/ja/trailblazer-community/feed/0D54V00007T4JwQSAV Issue with Cases and Milestones | Salesforce Trailblazer Community Hi, I have the following code that is called by the Before Insert Trigger on a Case, this should update the Business Hours depending on the country issuecasesmilestonessalesforcetrailblazer