https://www.teamviewer.com/pl/global/support/knowledge-base/teamviewer-tensor-classic/integrations/sap-c4c-integration-configuration-and-end-user-guide/?language-switched=true
The integration provides two mashups which can be added to the case and agent desktop environment in the SAP C4C v2 Service cloud. It is assumed that the agent...
end usersapintegrationconfigurationguide