Sponsor of the Day:
Jerkmate
https://sightcall.com/blog/gemini-live-api-sightcall-bring-instant-intelligence-to-service-interactions/
Gemini Live API + SightCall Bring Instant Intelligence to Service Interactions
Jan 8, 2026 - SightCall uses the Gemini Live API to deliver conversational AI and Xpert Knowledge™ to field service technicians for smarter on-site support.
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https://www.computerweekly.com/news/366625193/Agentic-AI-set-to-handle-68-of-customer-service-interactions-by-2028
Agentic AI set to handle 68% of customer service interactions by 2028 | Computer Weekly
Research reveals that driven by overwhelming’ demand, advanced artificial intelligence will drive more personalised, proactive and predictive support to...
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https://www.lightico.com/point-of-sales-service-pos/
Streamline Point of Sales & Service Interactions
Feb 3, 2022 - Digitize and streamline point of sales and service interactions with Lightico. Find out how here,
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https://www.ey.com/en_us/insights/strategy/how-gen-ai-can-improve-customer-service-interactions
How Gen AI can improve customer service interactions | EY - US
Mar 18, 2025 - AI in customer service can provide data-driven customization, speed and innovation that helps sales and marketing. Read more.
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