https://www.prnewswire.com/news-releases/vonage-debuts-skills-based-routing-and-real-time-sentiment-analysis-technology-to-enable-advanced-contact-center-capabilities-300612042.html
/PRNewswire/ -- Vonage (NYSE: VG), a business cloud communications leader, today introduced skills-based communications routing and real-time sentiment...
skills based routingreal timesentiment analysisvonagedebuts