https://www.enterpriseappstoday.com/news/sony-online-entertainment-plays-well-with-kana.html
Sony Online Entertainment Plays Well With Kana - Enterprise Apps Today
May 21, 2001 - By eCRMGuide.com Staff Since deploying the customer relationship management (CRM) solutions from Kana Communications, Inc. a year ago, Sony Online...
sony online entertainmententerprise appsplayswellkana