Robuta

https://docs.bmc.com/xwiki/bin/view/Helix-Common-Services/Single-Sign-On/BMC-Helix-Single-Sign-On/hsso254/Setting-up-tenants/Self-service-configuration-for-BMC-Helix-SSO-Tenant-administrator/ Self-service configuration for BMC Helix SSO Tenant administrator - BMC Documentation Self-service configuration for BMC Helix SSO Tenant administrator self service configurationbmc helixtenant administratorssodocumentation https://support.huaweicloud.com/intl/ar-mena/usermanual-cec/cec_04_0038.html Setting Busy Reasons_Agent Workbench_Enabling Manual Services_Tenant Administrator Guide_User... A tenant administrator can set busy reasons for agents to select when they are busy. https://support.huaweicloud.com/intl/es-us/usermanual-cec/cec_04_0038.html Setting Busy Reasons_Agent Workbench_Enabling Manual Services_Tenant Administrator Guide_User... A tenant administrator can set busy reasons for agents to select when they are busy.