https://www.zendesk.es/blog/quality-assurance/wem/ticket-threshold-notifications-email-slack/
Community Tip: Set up Zendesk ticket threshold notifications for email and Slack
Apr 22, 2026 - A step-by-step guide to setting up custom Zendesk ticket threshold notifications for Slack or email with Workato, to simplify your job and keep you on-task.
set upthreshold notificationscommunitytipzendesk