Sponsor of the Day:
Jerkmate
https://www.salesforce.com/manufacturing/resources/transforming-service-experience/?d=pb&bc=OTH
The Manufacturer’s Guide to Transforming Service Experiences | Salesforce
Get your guide to reimagining manufacturing service through the lens of the agentic enterprise.
transforming serviceexperiences salesforceguide
https://drivenets.com/resources/ebook/transforming-service-provider-networks-with-disaggregation/
Transforming Service Provider Networks with Disaggregation
Dec 28, 2024 - Network disaggregation separates the hardware from the software in network elements, allowing service providers to extend their vendor selection criteria...
transforming serviceprovider networksdisaggregation
https://www.granicus.com.au/transforming-service-delivery-a-strategic-guide-for-anz-councils/
Transforming service delivery: A strategic guide for ANZ councils | Granicus
Mar 16, 2026 - The Smart Service Transformation Playbook is a vital resource for councils in Australia and New Zealand, offering a framework to modernise service
transforming servicestrategic guidedeliveryanzcouncils
https://www.salesforce.com/au/agentforce/use-cases/customer-zero-for-service-anz/?bc=OTH
Transforming Service as Customer Zero | Salesforce AU
Find out how the Customer Zero approach is transforming customer service at Salesforce ANZ, with Agentforce resolving 85% of queries without human intervention.
transforming servicecustomer zerosalesforce au
https://www.iotevolutionworld.com/smart-factories/articles/453104-transforming-field-service-integrating-optimizing-microsoft-teams-dynamics.htm
Transforming Field Service: Integrating and Optimizing Microsoft Teams and Dynamics
Manufacturers are utilizing real-time data analysis, artificial intelligence (AI), machine learning, and most notably the Internet of Things (IoT) to create...
field servicemicrosoft teamstransformingintegratingoptimizing
https://www.usds.gov/projects/va
Transforming Veteran Care with the Department of Veterans Affairs | United States DOGE Service
Overview The U.S. DOGE Service is partnering with the Department of Veterans Affairs to transform veteran care by modernizing legacy systems that have long...
affairs united statesveteran caredoge servicetransformingdepartment
https://www.computerweekly.com/news/366641314/How-voice-AI-is-transforming-customer-service
How voice AI is transforming customer service | Computer Weekly
After years of steering customers away from phone calls to cut costs, businesses are warming to voice AI agents capable of managing thousands of conversations...
voice aitransforming customerservice computerweekly
https://gds.blog.gov.uk/2026/03/30/customerfirst-how-were-transforming-services-together/
CustomerFirst: how we’re transforming services together – Government Digital Service
CustomerFirst is a new unit in GDS, set up to explore fresh ways of working in government and modernise public services. The unit launched in January 2026....
government digital servicetransforming servicescustomerfirsttogether