https://aitechbrief.com/ai-support-bot-fabricates-non-existent-policy/
AI Support Bot Fabricates Non-Existent Policy, Sparking User Revolt Against Cursor - AITechBrief
Cursor's AI chatbot fabricated a nonexistent refund policy, igniting user outrage when denied. Can we trust AI with customer service? The truth may shock you.
non existentuser revoltsupportbotfabricates