https://research.hanze.nl/en/projects/klachten-en-vertrouwenswerk/publications/?type=%2Fdk%2Fatira%2Fpure%2Fresearchoutput%2Fresearchoutputtypes%2Fcontributiontojournal%2Fbook
Klachten en vertrouwenswerk - Research output - Hanze University of Applied Sciences
research outputuniversity ofapplied sciencesklachtenvertrouwenswerk